Ferman Chrysler Jeep Dodge RAM of New Port Richey

Oil change Disappointed that I had to drive back here ( from Spring Hill) bc the tech didn’t put my drain plug on correctly. Wasted my time . However Jason was a Disappointed that I had to drive back here ( from Spring Hill) bc the tech didn’t put my drain plug on correctly. Wasted my time . However Jason was awesome and kept apologizing for the techs error. You all should include car washes for free like Kia and Hyundai do. Jason is the guy who wrote up my ticket More

Ram Truck Tina was amazingly helpful and courteous, Scott in finance went up and beyond and exceeded all of our expectations! I would highly recommend Tina & Sc Tina was amazingly helpful and courteous, Scott in finance went up and beyond and exceeded all of our expectations! I would highly recommend Tina & Scott if you are looking for a new Mopar product! Great job guys! More

Good people and good service. I have a tight schedule and Steve was able to get me in to have some warranty work completed. Steve and Drew always take good care of me. Thanks guys. I have a tight schedule and Steve was able to get me in to have some warranty work completed. Steve and Drew always take good care of me. Thanks guys. More

Did my oil change free and full synthetic Without making an appointment the service manager squeezed me in on a Saturday found out i got 4 free oil changes with my warranty plan Without making an appointment the service manager squeezed me in on a Saturday found out i got 4 free oil changes with my warranty plan More

Efficient, orgnized, and courteous. Efficient, courteous,well run organization. Roy Faulkner is very knowledgeable about the product line. Change your review, be happy people take time Efficient, courteous,well run organization. Roy Faulkner is very knowledgeable about the product line. Change your review, be happy people take time to critique your product. More

Joseph Vega was very helpful from start to finish, answered all our questions showed us everything about the car,.went up and beyond to find what we needed. was very helpful from start to finish, answered all our questions showed us everything about the car,.went up and beyond to find what we needed. More

Exceeded expectations Can't say enough about this company and the people on staff!!!! From my purchase last year, to the service when I change my pil oil, and of course ha Can't say enough about this company and the people on staff!!!! From my purchase last year, to the service when I change my pil oil, and of course had to make another vehicle purchase last month. The people really make the car buying experience, which can tend to be lengthy, seem more like a customer service built relationship. Eric in finance is a stand up guy! More

Slowing down life in a Jeep. I can't say enough about the the team that worked on my deal. Jason Whidden, Tina Robinson, Adam Rugg, and Scott Poth did a fantastic job and always t I can't say enough about the the team that worked on my deal. Jason Whidden, Tina Robinson, Adam Rugg, and Scott Poth did a fantastic job and always treat me and my family like part of their family. This is our third purchase from Ferman and I have no doubt that I will buy from them sometime in the future. I also have to say that when any experience is good it's easy to say good things about a company but when something goes wrong that's when you really find the best or worst of a company. When I purchased my second vehicle from Ferman I had a couple of small items that needed tending to and Robert Suarez was the man that made sure that these items were corrected to my satisfaction. I used to own my own business and would have loved to had Robert Suarez work for me. He is a kind, attentive , thoughtful man and if it were possible to give him 10 stars it still wouldn't be enough in my opinion. Thanks again for all of the afore mentioned personnel that made my last purchase one that met me and my families expectations. More

Great service As soon as i drive up to the service area I am greeted professionaly . Was sent to Jamie who always greets me with enthusiasm and professionalism. A As soon as i drive up to the service area I am greeted professionaly . Was sent to Jamie who always greets me with enthusiasm and professionalism. A joy to work with him. More

Couldn't get it right Couldn't find a manager three out of four things were wrong simply can't even put a trunk back together correctly they didn't even call me to schedul Couldn't find a manager three out of four things were wrong simply can't even put a trunk back together correctly they didn't even call me to schedule once my stuff is ordered I have to call them as they forgot More