Ferman Chrysler Jeep Dodge RAM of New Port Richey

Top Notch Service I was extremely pleased with the level of service I received at Ferman CJDR-NPR during my service visit. Mr. Steve Brawer handled the transaction for I was extremely pleased with the level of service I received at Ferman CJDR-NPR during my service visit. Mr. Steve Brawer handled the transaction for me. I found him to be courteous, professional, efficient, and very thorough in explaining what service was performed as well as what areas for me to keep an eye on. The service was completed in a timely manner, as Steve promised and was done to my complete satisfaction. This is THE place for service, and Steve is THE man to see. More

Absolutely wonderful I would recommend everyone and anyone to come in , out of the 10 dealerships I hit Joseph At New Port Richie Ferman was thee only car sales men to I would recommend everyone and anyone to come in , out of the 10 dealerships I hit Joseph At New Port Richie Ferman was thee only car sales men to take the time to answer every question I had with out getting annoyed my son was running around or fussing. A kid friendly dealership is a dealership for me, Thank you! More

Great experience! We got a Jeep Wrangler ! My husband has had a jeep on his mind for months. His issue was he was currently in a lease somewhere else and still had over a year of payments left. My husband has had a jeep on his mind for months. His issue was he was currently in a lease somewhere else and still had over a year of payments left. He thought it was impossible to switch over to his dream jeep, so almost gave up hope. Yesterday though, he thought let's just go in and get a ride and see if we can work something out. We called close to 5pm to make an appointment for later that evening. Joseph Vega, who answered and made our appointment, was literally about to get off work at 5pm but actually ended up staying for our appointment later that evening. Joseph was absolutely amazing. We arrived, he welcomed us as soon as we got in the parking lot. He had my husband's dream jeep pulled up ready to go for a test drive. No hesitation, we go for our ride and talk realistically what he wanted and how we could make this work. Joseph did his magic and actually saved us money getting out of my husband's old lease. Needless to say we are both thrilled. Joseph was polite, put the customer first, had a great attitude, great work ethic, and was the best car salesman I have ever worked with. He stayed with us until 9pm to make sure we were happy and got everything we wanted. It wasn't just Joseph that stayed to make sure we were all set, Robert Packard helped us with all the financial paperwork. He was knowledgeable, friendly, funny, and great to work with. This team we worked with was the best. This dealership is the best. If anyone comes to Ferman, do yourself a favor and when looking for your vehicle request Joseph Vega and work with Robert Packard for your financial paperwork. You will get your dream vehicle, they will work their hardest to try to make it work! Thank you Joseph! Thank you Robert! Thank you Ferman! I'll be in soon for my jeep ;) More

Jeep Renegade oil change 04/25/2018 Oil change accomplished in a timely manner while I waited. Jason was efficient and informative. The waiting area was comfortable and clean. I was a Oil change accomplished in a timely manner while I waited. Jason was efficient and informative. The waiting area was comfortable and clean. I was able to read without distractions. More

Steve I have been going to Ferman two years now since I bought my Jeep Wrangler Sport. I am always well taking care of and my Jeep. Always greeted right awa I have been going to Ferman two years now since I bought my Jeep Wrangler Sport. I am always well taking care of and my Jeep. Always greeted right away and if I have questions they answer them for me. Thank you for outstanding service! More

Confusion! My transmission went crazy and I was stuck in low gear for a while.....the engine was racing. Also, I received a “shifter problem.” On my dashboard. My transmission went crazy and I was stuck in low gear for a while.....the engine was racing. Also, I received a “shifter problem.” On my dashboard. I took it in immediately and was told they would check everything and get back to me. With no word by 11 a.m. the next day, I called and was told they couldn’t find my paperwork and would call me back. Call never came. I called 3 more times and was told they were looking into it and would call me back. Again, no call back. Finally, late that day I was told they were test driving the car. When I picked the car up I was told that they saw some notices on my electronic system regarding the shifter but could not find anything wrong. VERY DISAPPOINTING!! I only dealt with Becky at the end and she was helpful. More

Great Customer Satisfaction Making the appt. for service was very easy. They were all ready for me when I brought my truck in for the scheduled service. Everyone was very pleasan Making the appt. for service was very easy. They were all ready for me when I brought my truck in for the scheduled service. Everyone was very pleasant and professional. They called me when my truck was completed for pick up, which was earlier than the original estimated completion time. Overall, very pleased with the quality of the service and the personal touch they provided. More

Becky is the best Quick in and out and took care of a recall I wasn't aware of. Becky was friendly and knowledgable. Pleasant and comfortable are to spend time while Quick in and out and took care of a recall I wasn't aware of. Becky was friendly and knowledgable. Pleasant and comfortable are to spend time while waiting for the service to be performed More

Unexpected win Walked in with the intention of fixing my (previous) vehicle, took a look at a few trucks on my way out an never thought I'd actually be leaving in on Walked in with the intention of fixing my (previous) vehicle, took a look at a few trucks on my way out an never thought I'd actually be leaving in one. More

Not happy right now I have had this careless that a week and it is leaking fluid from somewhere. Fluids were not filled up either. Sad that I’m am going to have to spend I have had this careless that a week and it is leaking fluid from somewhere. Fluids were not filled up either. Sad that I’m am going to have to spend a $100 to get this fixed. Not happy at all right now. More