Ferman Chrysler Jeep Dodge RAM of New Port Richey

No Nonesense, smooth experience contacted dealer via internet inquiring about a particular vehicle and had an immediate response from the dealer. ken was respectful of my busy sche contacted dealer via internet inquiring about a particular vehicle and had an immediate response from the dealer. ken was respectful of my busy schedule and was able to correspond with me disconnected via text messages which i appreciated. after visiting the dealer ken was helpful and straightforward. i dont like my time being wasted and appreciated kens approach. ended up buying the jeep and it was the smoothest experience buying a vehicle as i have had More

Pleasant experience Tracy and everyone else was extremely helpful in getting me to the vehicle that fits my wants and needs. This is the second Jeep I have leased with Tr Tracy and everyone else was extremely helpful in getting me to the vehicle that fits my wants and needs. This is the second Jeep I have leased with Tracy, both have been very good experiences! More

akways excellent! Jamie and his team always team me and my car like a family members that they like :) I always recommend them to any one looking for Honest service at Jamie and his team always team me and my car like a family members that they like :) I always recommend them to any one looking for Honest service at a fair price. More

Good and easy car buying It was simple and easy to fill out paper work and the employees helped a lot with choosing the best option. very friendly and would recommend It was simple and easy to fill out paper work and the employees helped a lot with choosing the best option. very friendly and would recommend More

Another Positive Experience This is the 3rd vehicle we've gotten from Ferman and we wouldn't go anywhere else! Dennis was friendly and helpful, but not pushy. I told him what I w This is the 3rd vehicle we've gotten from Ferman and we wouldn't go anywhere else! Dennis was friendly and helpful, but not pushy. I told him what I wanted in my next vehicle and he was able to find several options for me to choose from. He worked with us to find the best possible deal and I couldn't be happier with the outcome! More

Car buying made easy! Tracy and the finance team gave us the best car buying experience we have ever had. They are dedicated to serving the customer and a joy to work with. Tracy and the finance team gave us the best car buying experience we have ever had. They are dedicated to serving the customer and a joy to work with. More

Had to have the radio replaced He was explained the problem and was good on the work and time estimates as well as the cost. And he called me when the work was completed. He was explained the problem and was good on the work and time estimates as well as the cost. And he called me when the work was completed. More

Un-Courteous, no communication, un-welcoming Showed up, no one in the service department acknowledged me or asked if I need help. They just kept walking by me til I finally asked someone to help. Showed up, no one in the service department acknowledged me or asked if I need help. They just kept walking by me til I finally asked someone to help. Dropped of the Vehicle and never got a status call, they kept it overnight without ever giving me a phone call or getting my permission. Left my wife and I stranded without a vehicle for 24 hours. Every time I called would get transferred to service where no one ever would answer or reply to messages. Jason in service did not reply to texts or calls. When he finally did the next morning he had a women whom I guess don't work in that department call me cause I guess he did not want to speak to me himself. She didn't have the answers to my questions so she had to transfer me to him anyways. These guys need to take a lesson from the people at Ferman Chevy in Tarpon Springs about customer service and common courtesy. Ferman Chevy messed up before but made up for it with a free rental and discount. When I complained to Jason he didn't even offer a discount or at least throw in a free oil change. Also seemed very insincere with his apology. I think I will take the Vehicle to Tire Choice next time, Friendlier staff and more helpful. More

oil change They are very friendly, and take care of our needs. have been dealing with this company for several years. Will always deal at this company They are very friendly, and take care of our needs. have been dealing with this company for several years. Will always deal at this company More

My First Jeep I am so impressed with the service and the care that I was able to get with Joseph Vega and Robert Packard. I was in a tough situation with a previous I am so impressed with the service and the care that I was able to get with Joseph Vega and Robert Packard. I was in a tough situation with a previous lease and understood the limitations that I had. Joseph Vega put in the work to make it happen for me and got me to a great number. I can't thank him enough for making a long time dream come true. I am so happy to be a member of the Jeep family. I am hooked for life and couldn't be happier. Thanks a lot guys. 10/10 More