Ferman Chrysler Jeep Dodge RAM of New Port Richey

nice experience Tracy, the salesperson was extremely knowledgable of the car, made us real confortable. was a real nice person in general helped us along the way. Tracy, the salesperson was extremely knowledgable of the car, made us real confortable. was a real nice person in general helped us along the way. More

Flawless, professional services I found everyone that I came in touch with to be very accommodating and professional in providing the service I needed. The service was exceptional an I found everyone that I came in touch with to be very accommodating and professional in providing the service I needed. The service was exceptional and I know my vehicle was better when it left than when it came! More

Disappointed I brought my 2017 ram in for a service and my tire pressure sensor wasnt reading in the truck... port richey insisted that they could not fix the prob I brought my 2017 ram in for a service and my tire pressure sensor wasnt reading in the truck... port richey insisted that they could not fix the problem.. so I picked up my truck and brought it to lutz dealership where they went ahead and fixed the problem instead of trying to make excuses to get out of it... so I'll drive a hour for better service.. More

Great service Steve at the service department was very professional and recommended that I treat my Jeep Wrangler Unlimited with some maintenance procedures that wo Steve at the service department was very professional and recommended that I treat my Jeep Wrangler Unlimited with some maintenance procedures that would extend the life of my vehicle and that would make it run better and more efficiently. After a regular oil change and tire rotation, the technician performed a 27 point inspection and became aware that my rear brakes were getting low and in need of replacement before they start cutting into the rotors. The brakes were promptly replaced. Also, regular maintenance included power steering flush, brake fluid flush and an induction cleaning, all of these procedures will lengthen the life of my vehicle and make it perform as it should. Maintenance means to correct problems before the exist, and it works. I appreciate Steve's interest of maintaining all vehicles that pass his desk. Jamie helped me in the checkout procedure and explained the importance of regular maintenance as it pertains to all vehicles. We are a 3 Jeep family, all from Ferman, and now one vehicle, the Jeep Cherokee, will be passed on to our daughter up in NY, all maintained at Ferman. Always a pleasure to deal with the service department. More

Excellent as always I went to have my ABS and ESC lights fixed and they did a great job even giving me a ride home and picking me up when it was done. I went to have my ABS and ESC lights fixed and they did a great job even giving me a ride home and picking me up when it was done. More

Great oil change Very friendly and quick service. there was a guy out by my car before I stopped ready to start my service check. I will go back and recommend to frien Very friendly and quick service. there was a guy out by my car before I stopped ready to start my service check. I will go back and recommend to friends More

Great service rep! The service rep made sure everything went fine and quickly. Great job! Checked brakes and found out that they did not need replacing. Car was cleaned The service rep made sure everything went fine and quickly. Great job! Checked brakes and found out that they did not need replacing. Car was cleaned when picked up. Great job! More

Great service I come here every time I need service and they always do a good job and I'm always satisfied with the work. If you need work done on your vehicle I hi I come here every time I need service and they always do a good job and I'm always satisfied with the work. If you need work done on your vehicle I highly recommend this dealer. More

Treated right Absolutely no problems with this dealership or the people who work there. Service above and beyond expectation. Staff very knowledgeable, friendly and Absolutely no problems with this dealership or the people who work there. Service above and beyond expectation. Staff very knowledgeable, friendly and quick to help. And car service done right the first time. All I can say is thank you. More

Oil Change Appointment Scheduled my oil change over a week in advance for a Saturday at 11:30am. FYI -my oil changes are covered (along with a tire rotation which I was not Scheduled my oil change over a week in advance for a Saturday at 11:30am. FYI -my oil changes are covered (along with a tire rotation which I was not having done). Arrived at Ferman at 11:25 (time noted). After waiting my turn, I was checked in. We were waiting, not dropping off. Walked around the lot for some time, sat in the waiting room. At 12:40, went outside, saw on the tv screen they had me checked in at 11:45 or 11:50 - as I walked towards the back lot, I see my Jeep out there. Maybe it's done and I didn't hear them call me, I say to myself. Now I know it was around lunchtime and everyone needs to eat, so during my time in the waitng room, employees are going back and forth with 'takeout' boxes to the service center. Waited for a free service employee, then asked about my Jeep. Someone from the garage was walking by so he yelled out to him about the Jeep - the guy said 20 minutes - not sure if that meant 20 more minutes or it would take 20 minutes - wasn't sticking around to find out - had been there an hour and a half at that point. Asked for my keys and left. I will not return to Ferman until my lease is up next year. Until then, I will either pay a trusted mechanic or visit another Jeep dealer. We are even in the market at this time for the purchase of another Jeep, but as I said, we will not return to Ferman of New Port Richey. More