Ferman Chrysler Jeep Dodge RAM of New Port Richey

Joseph at Ferman was extremely knowledgable and helpful in guiding us to purchase the perfect vehicle for our growing family and our needs! Thank you, Joseph! We are officially driving our first ever brand in guiding us to purchase the perfect vehicle for our growing family and our needs! Thank you, Joseph! We are officially driving our first ever brand new vehicle and we absolutely LOVE it! More

Waited over 2 months for a lease vehicle to get a phone call less than 12 hours after dropping the vehicle that the car was ready. Poor service. What an inconvenience to the customer! Dana could use a clas call less than 12 hours after dropping the vehicle that the car was ready. Poor service. What an inconvenience to the customer! Dana could use a class in customer service etiquette. More

Beyond exceptional. Kept my Durango until it was completely repaired. Gave a loaner for almost 3 days due to issues. Calls and texts updates!Xavier was awesome and thoughtful completely repaired. Gave a loaner for almost 3 days due to issues. Calls and texts updates!Xavier was awesome and thoughtful More

My wife said she had never been treated with such disrespect in her life. We will never go back there for any reason. We had no idea our oil change program had expired. She was treated like a th disrespect in her life. We will never go back there for any reason. We had no idea our oil change program had expired. She was treated like a thief. More

Jason at the service department was professional and courteous and very helpful with my concerns.I definitely would bring my vehicle back here for service. courteous and very helpful with my concerns.I definitely would bring my vehicle back here for service. More

Long wait for pre paid part Service people were friendly and knowledgeable. Waiting area is convenient and comfortable. My issue was windshield wipers switch malfunctioned and w Service people were friendly and knowledgeable. Waiting area is convenient and comfortable. My issue was windshield wipers switch malfunctioned and wipers would not turn off. It took more than 3 weeks to get the controller and I was required to pay in advance. More

This is the best experience I have ever had when purchasing a new vehicle. Friendly sales staff, courteous support team and clean, comfortable environment. Thank you for your time and attention to purchasing a new vehicle. Friendly sales staff, courteous support team and clean, comfortable environment. Thank you for your time and attention to my automotive needs! More

Bought a 2019 certified Grand Cherokee Limited I haven’t bought a car in years at a dealership I have been buying them at Carmax. Looking for a Jeep Grand Cherokee Limited with a panel roof. I had I haven’t bought a car in years at a dealership I have been buying them at Carmax. Looking for a Jeep Grand Cherokee Limited with a panel roof. I had two being delivered to the local CarMax. Then I found this one at Ferman Jeep in New Port Richey Through the USAA car buying service. The price listed was the same on the car at the dealership. The salesman Dave was awesome. The whole experience was great. I know I saved money buying at the dealership instead of CarMax. I usually do not buy at dealerships. Recommending one is not what usually happens. I do recommend Ferman and Dave. Dennis was really helpful after sale with technology after the sale. More

Scheduling & arranging for warranty work & maintain everything ( oil change, filters etc) was easy. Employees in all areas were helpful & courteous. My Jeep was done more quickly than expected. everything ( oil change, filters etc) was easy. Employees in all areas were helpful & courteous. My Jeep was done more quickly than expected. More

Mike was very helpful and patient either me to try and resolve through issue I have repeatedly half either my 2017 Pacifica. He explained what the issue could be. We took it for a extended test drive, but resolve through issue I have repeatedly half either my 2017 Pacifica. He explained what the issue could be. We took it for a extended test drive, but still could not duplicate the problem. More