Ferman Chrysler Jeep Dodge RAM of New Port Richey

Went in for a leaky trans gasket, they found $4400 worth of suspension repairs that I didn’t need. Still didn’t fix the leak. of suspension repairs that I didn’t need. Still didn’t fix the leak. More

First time Ferman service first time I ever had service done by Ferman on my Grand Cherokee. I called made an appointment with Xavier in the Service Dept.. needed a thermost first time I ever had service done by Ferman on my Grand Cherokee. I called made an appointment with Xavier in the Service Dept.. needed a thermostat replacement wait time was reasonably short , Xavier kept me informed throughout the repair process. Repair cost was reasonable service was excellent. A week later I had another problem drove directly to Ferman , Xavier , was able to get me in for the repair so at the same time I choose to have additional Maintenance work done when all the work was completed Xavier notified me that the original problem was due to a Recall and therefore at no expense to me other than my maintenance work. thank you Xavier More

It was very organized and cleaned. Super friendly people! Raymond was at the front door as soon as I got there and was super friendly and helped me find exactly what i was looking for! Helped me all the way Raymond was at the front door as soon as I got there and was super friendly and helped me find exactly what i was looking for! Helped me all the way to the end and more! Super amazing guy, will be recommending him for any friend or family that goes here More

Creative and honest. Listen to the customer and works hard to provide what you ask for. L will return for my next purchase because of him. And have told the same to family and friends. hard to provide what you ask for. L will return for my next purchase because of him. And have told the same to family and friends. More

Service department is second to none. Because of their high quality of work I choose your dealership over others for my Durango new car purchase. high quality of work I choose your dealership over others for my Durango new car purchase. More

Great experience, worked with me on getting a decent deal. Great salesman honest and eager to help me reach my target price, would highly recommend. deal. Great salesman honest and eager to help me reach my target price, would highly recommend. More

After dealing with the sales department in buying my used 2019 Dodge Ram 1500, which was a painless experince. I was very disappointed in rhe Service Department. I bought two step boards for my truck from th 2019 Dodge Ram 1500, which was a painless experince. I was very disappointed in rhe Service Department. I bought two step boards for my truck from the Parts Department. I had the the Service Department install them. They used 2 guys about 35 minutes to put them on. My bill for just the install was $216.00. I thought this was a little pricey for the job. If i would have known it was going to cost that much , i would have had put them on myself. VERY DISAPPOINTED. More

Looking for a new toy Our sales man was Tarik! Very professional! NO pressure! Listened to our needs and concerns. Go see him if you are looking for a car. Our sales man was Tarik! Very professional! NO pressure! Listened to our needs and concerns. Go see him if you are looking for a car. More

Consistently doing his best My service advisor has been striving to solve 2 issues that have plagued my vehicle from day 1. Chaotic behavior of my large screen display (computer My service advisor has been striving to solve 2 issues that have plagued my vehicle from day 1. Chaotic behavior of my large screen display (computer issues requiring multiple updates) and a power train minor "shift" upon coming to a stop or letting off the gas. Both have been daunting, but my service advisor has worked very hard to solve both. More

Very professional. No pressure to buy. Ken and Mark answered all my questions showing they had my best interest when dealing with me Very sati answered all my questions showing they had my best interest when dealing with me Very sati More