Ferman Chrysler Jeep Dodge RAM of New Port Richey

My experience at Ferman Chrysler Jeep Dodge Ram of New Port Richey was phenomenal! My sales associate, Jonathan Lopez, went above and beyond to provide me a Jeep Grand Cherokee that not only was I happy Port Richey was phenomenal! My sales associate, Jonathan Lopez, went above and beyond to provide me a Jeep Grand Cherokee that not only was I happy with, but one that I loved. He was very open and honest with me regarding the vehicle and made sure I understood about the vehicle and purchase as well as communicating to me about the vehicle. Jonathan has excellent customer service skills and I am so happy with my new Jeep! I also want to note the excellent service provided by Scott Poth in the financial services towards the purchase of my Jeep. He also took the time to thoroughly explain detail about the purchase and additional warranties available. Again, thank you for providing a phenomenal experience in the purchase in my new Jeep! More

Great warranty service. They identified the electrical drain problem, order the part, and completed the repair in less than 48 hours. The vehicles was repaired sooner than I They identified the electrical drain problem, order the part, and completed the repair in less than 48 hours. The vehicles was repaired sooner than I expected based on the required part being special ordered. More

Just moved here and required a 40K mile service. Made the appointment online and had the service the same day. They addressed all my concerns and took great care of the car. I highly recommend Ferman Jeep of appointment online and had the service the same day. They addressed all my concerns and took great care of the car. I highly recommend Ferman Jeep of New Port Richey service department and I’ll definitely use them for all my Jeep maintenance. More

Great place to buy a car In this time of stress, my visit to your dealership was a pleasant one. Ray, the salesman that helped me, came out of the building to greet me and to In this time of stress, my visit to your dealership was a pleasant one. Ray, the salesman that helped me, came out of the building to greet me and to see what he could help me with. The model I was looking for was. It on the lot so Ray helped me build the car I was looking for and then was able to find one at another dealership. He was helpful throughout the whole buying experience and I drove away in my new car the day after I went. Thanks, Ray, fo ding such a great job! More

2020 Dodge RAM Rebel Ray Haas was a pleasure to work with. Straight shooter - no bull. New his product and go me what I wanted. I will recommend to my friends. Ray Haas was a pleasure to work with. Straight shooter - no bull. New his product and go me what I wanted. I will recommend to my friends. More

Lied to me I've had my vehicle in twice to have the fuel gun checked since I am unable to put gas in my tank. It keeps shutting off while I try to fill up. Jas I've had my vehicle in twice to have the fuel gun checked since I am unable to put gas in my tank. It keeps shutting off while I try to fill up. Jason told me they fixed the problem the second time I was in, but my paperwork says they couldn't identify the problem. I tried filling up with gas again, and it did not work. I don't appreciate being told it was fixed when obviously it was not. I called Jason on March 20th. He never returned my call. I called again on March 21st and talked to Cher. I told her the problem and she said Jason would call me. He did not. I called again today, March 25th, and was put on hold by Steve. No one came to phone to take my call. I finally hung up. I am very dissatisfied with the service I have received. What a disappointment! Susan Elliott More

This is really a customer friendly dealership. Service staff went out of their way to find an accessory I wanted. Service was quick and thorough. staff went out of their way to find an accessory I wanted. Service was quick and thorough. More

Steve did a great job. Van came back from the body shop with screws in three of the tires that I had to plug. Overall repair appears to be done well. with screws in three of the tires that I had to plug. Overall repair appears to be done well. More

You have people working there that are very helpful to me especially especially Steve in the Service Department. He is friendly and knows his job very well. I always ask for him. Steve you are the best. Nice especially especially Steve in the Service Department. He is friendly and knows his job very well. I always ask for him. Steve you are the best. Nice and clean dealership More

As a client I was very pleased with the professional and generous service that I was provided with by the staff, really great dealership and was well worth the drive generous service that I was provided with by the staff, really great dealership and was well worth the drive More