Ferman Chrysler Jeep Dodge RAM of New Port Richey

My recent experience was very good. No issues at all and all my concerns were handled with complete professionalism. I would recommend thief service dept to anyone. all my concerns were handled with complete professionalism. I would recommend thief service dept to anyone. More

Everyone was friendly and took care of my needs. They were knowledgeable and made sure I could leave with my dream car that day. Thanks! were knowledgeable and made sure I could leave with my dream car that day. Thanks! More

Used Ferman Chrysler Jeep Dodge Ram twice now no issues, good service so far. Plan on using them again and hopefully there after. Happy so far. good service so far. Plan on using them again and hopefully there after. Happy so far. More

Awesome dealership very cleanGreat service fair prices Awesome dealership very clean Great service fair prices my service advisor Jamie is very good at his job he is a pleasure to deal with Awesome dealership very clean Great service fair prices my service advisor Jamie is very good at his job he is a pleasure to deal with More

Great company and great service thank you. Jason in service is amazing, very friendly and courteous. He goes beyond his normal job to make sure the client is happy. Thank you again. service is amazing, very friendly and courteous. He goes beyond his normal job to make sure the client is happy. Thank you again. More

I have used the service department for my Jeep and now my Ram from day one...sevice department very professional and I recommend them highly! Ram from day one...sevice department very professional and I recommend them highly! More

Very efficient when I needed to get my tire light off of my dash. All four tires were low. Nothing was wrong with the tires. I question the validity of the service at Crystal dealership as far as them ro my dash. All four tires were low. Nothing was wrong with the tires. I question the validity of the service at Crystal dealership as far as them rotating my tires about a few weeks ago. How could the tires get low right away if they were supposed to check the pressure after rotating my tires? Thanks again Ferman service department for taking my van in when I wanted and for solving the light issue quickly. More

It was my second visit to the dealer and as always very clean and the gentleman that helped me was extremely knowledgeable and helpful with my recall. I will certainly recommend it to anyone. clean and the gentleman that helped me was extremely knowledgeable and helpful with my recall. I will certainly recommend it to anyone. More

Process and Review of fees (Customer Communication) Failure to explain my lease payments and applications in a clear and concise manner. I had made excess payments on my previous lease and was told by Failure to explain my lease payments and applications in a clear and concise manner. I had made excess payments on my previous lease and was told by two representatives that they would cut me a check for the over payments. I called the leasing company to inquire about the overpayment, but they said it was applied to the cost of the car. I called Ferman to ask about this and was explained the process (after the fact) and was told that it was "your interpretation". This was something that should be clearly explained in the selling process. I felt that this question (which I asked twice) was brushed aside to get a quick signature and when approached, only then fully educated, to which I was told there was nothing they can do. Poor business dealings to a former repeat customer. More

The staff of the dealership was very nice and very friendly. Everything in the process of purchasing my vehicle went very smoothly. The vehicles on the lot were very clean and well kept. It was a grea friendly. Everything in the process of purchasing my vehicle went very smoothly. The vehicles on the lot were very clean and well kept. It was a great experience for buying my first new car. More