Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a great experience at Ferman. Everyone was professional and courteous. My son has autism and you made him feel both safe and comfortable especially Sandy. I wasn't sure if I would be able to g professional and courteous. My son has autism and you made him feel both safe and comfortable especially Sandy. I wasn't sure if I would be able to get a deal done and you got it done for me. You worked all day with me and stayed late to finish the sale. That is how business is done. I will recommend Ferman to anyone looking for a new vehicle. Tell Scott Poth Go Blue. More
Brought it back today. Still not fixed. Told my son they could not fix it. After the manager looked at it looks like they charged my son $300 on Saturday to fix the door that was not broken. Easy to fix a could not fix it. After the manager looked at it looks like they charged my son $300 on Saturday to fix the door that was not broken. Easy to fix a door that is not broken. Left it over night. Gave him a loaner. Hope they get it right this time. Sorry but this review is not going up on your happy customer list. In order to submit this review I had to check a service department member. I have no idea who he talked to. More
Purchased 2 vehicles from this dealership dealing with Genaro. No run around. Didn’t have to speak to 500 people. Looking to purchase a 3rd vehicle and will try to purchase from this dealer dealing with G Genaro. No run around. Didn’t have to speak to 500 people. Looking to purchase a 3rd vehicle and will try to purchase from this dealer dealing with Genaro. More
Always get great service from you guys. Fast, friendly, done right the first time. I wouldn’t go anywhere else. Good Covid protocols in place. done right the first time. I wouldn’t go anywhere else. Good Covid protocols in place. More
Kenn was very helpful during the whole sales process. He clarified all doubts and ease the paperwork process when I arrived at the dealership to pick up the car clarified all doubts and ease the paperwork process when I arrived at the dealership to pick up the car More
Felt like they were trying to get the 'most out of me' versus a 'fair deal'. Never liked the process. Guess that is their job......? versus a 'fair deal'. Never liked the process. Guess that is their job......? More
Steve Brawer was very friendly and helped me resolve an issue I had with a recent service appointment. He got to the bottom of the issue and accommodated me for my time. He goes above and beyond to help th issue I had with a recent service appointment. He got to the bottom of the issue and accommodated me for my time. He goes above and beyond to help the customer. I will be bringing my truck back for future servicing due to Steve’s excellent customer service skills. More
The customer service provided to me was top notch! They made buying a vehicle quick and painless! A special thanks to Tina and Scott! Your customer service was outstanding and I thank you for working with made buying a vehicle quick and painless! A special thanks to Tina and Scott! Your customer service was outstanding and I thank you for working with me and making it personal! They are lucky to have you as employees! More
Service was friendly and timely I will continue to bring my Ram and Jeep Wrangler for service, Jamie always does a great job handling the customer. my Ram and Jeep Wrangler for service, Jamie always does a great job handling the customer. More