Ferman Chrysler Jeep Dodge RAM of New Port Richey

Steve is treating me with kindness and respect although issue still not located. Jose was very nice and pleasant on the ride back to work! issue still not located. Jose was very nice and pleasant on the ride back to work! More

Great dealership, folks are friendly and helpful. Quick process with minimal stress. They made the experience great! Started the process remotely and the processes were seamless. process with minimal stress. They made the experience great! Started the process remotely and the processes were seamless. More

Bought my Certified 2019 Grand Cherokee at this dealership February 2020. I even brought several insurance packages. A few weeks later I received notice I need to update computer in dash. After dealership February 2020. I even brought several insurance packages. A few weeks later I received notice I need to update computer in dash. After bringing my vehicle in for service early morning, I figured I would get a call from the service writer, but I figured wrong so I called. Long story short, I called and the service writer stated the dash went blank. They had my car for 4 weeks. That was February 2020. I have brought my car in a couple of times for oil changes and alignment, always some king of issue. January 2021 I bring it in for an oil change and explain to service writer that a panel in the trunk area is coming off. He that’s a problem Jeep, actually each time in have brought something up, they I would hear, that’s a problem Jeep. So after the oil change a made a left and went south to Fitzgerald Jeep. Showed the service writer the panel. She order a new one and they put in a few days later along with Hitch, Hitch wiring harness and bezel for almost 400.00 I was quoted from Ferman Jeep. I did call there customer service person in corporate office and she had the General Manager call me. They both did not careee Glad Fitzgerald was there for me. More

Took our Jeep in late and were able to solve the issue we had before close and we were able to pick up our Jeep the same day which helped us out very much. had before close and we were able to pick up our Jeep the same day which helped us out very much. More

I wanted to say I definitely recommend this dealership! Tina Robinson went over and behind for us getting into a vehicle and the team was there to help! Thank you Jonathon Widing for the helping with the p Tina Robinson went over and behind for us getting into a vehicle and the team was there to help! Thank you Jonathon Widing for the helping with the paperwork at the end! They are an awesome dealership very kinda and they show they care I never had that experience till now and I will be going back! Today was a miracle and a blessing. Thank you so much for all your guys help its greatly appreciated no words can express how much this means to us!! More

Steve in service is awesome! Always makes you feel welcome and takes care and listen to you issues and concerns Always go to Ferman and Steve for service maintenance welcome and takes care and listen to you issues and concerns Always go to Ferman and Steve for service maintenance More

Worst mechanics. Every time something was fixed, something else conveniently broke. Even after my last visit, upon inspecting my vehicle, they left my AC compressor sensor unplugged. My car was ther something else conveniently broke. Even after my last visit, upon inspecting my vehicle, they left my AC compressor sensor unplugged. My car was there 3 times in one month. Never trust this dealer. Never take your cars here ever. They will sabotage other parts of your car. More

Friendly salesman great selection of vehicles and relaxing no pressure sales techniques Financing was easy to the point met Oliver expectations Which certainly recommend my friends to this dealership relaxing no pressure sales techniques Financing was easy to the point met Oliver expectations Which certainly recommend my friends to this dealership More

I was vacationing in Florida from Michigan. Ram I was vacationing in Florida from Michigan. Ram developed a grinding sound in front left tire area. Steve took care of everything. I was in and out I was vacationing in Florida from Michigan. Ram developed a grinding sound in front left tire area. Steve took care of everything. I was in and out promptly. Great experience More

Steve did an amazing job. He was friendly, professional and got me and my truck in and out quickly at a very good price. I will definitely be going back for all future service. Thanks Steve and thanks Fe and got me and my truck in and out quickly at a very good price. I will definitely be going back for all future service. Thanks Steve and thanks Ferman. More