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Ferman Chrysler Jeep Dodge RAM of New Port Richey

New Port Richey, FL

4.8
5,332 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
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4023 U S Highway 19

New Port Richey, FL

34652

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Showing 5,332 reviews

December 09, 2020

I would like to speak to someone in customer service. I am very unhappy With the way the deal had things sneaked in. I am so dissapointed. I would like someone in charge. From customer service. More

by C. Ciampoli
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Eric Dugas
Dec 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 09, 2020

Tried to have my truck looked at for noises I was hearing and they ended up keeping the truck almost all day for them to tell me nothing was wrong with it(as expected) Come to find out they never even put i More

by Sdchargers1995
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t remember the name and is not listed
Dec 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 10, 2020 -

Sdchargers1995 responded

What is there to resolve? My truck was already fixed by people who actually want to help their customers

December 09, 2020

Saw vehicle on internet. Called and spoke to Walt Wallace who made the no-pressure deal with me over the phone and email. I drove from Southeast Florida to New Port Richey to pick up the car. Everything as p More

by JackBic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flamur “Frank” Ramizi, Walter Wallace
Dec 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 09, 2020

Shopped online first. Almost all of the deal was one online and over phone. Made the whole experience much easier. Thanks Pete A. for all your help! I love my new Challenger! More

by Lisa S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Andrianopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dugas
Dec 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 09, 2020

Jason and Steve in repair took good care of me by giving me a nice loaner car for the week that they had my dodge until they could figure out why engine line was staying on. More

by rainedon19512000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 08, 2020

I brought my car in for warranty work last week. Picked it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor More

by Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 08, 2020 -

Unhappycustomer responded

I called and no answer. I left a message, hoping she actually calls back. Received a call from from the service manager, says the problem that I have with my car even though they “fixed” it last week is no longer their issue once the car leaves the lot. 10 out of 10 would not recommend this service department based on the service advisor Steve, and the service manager.

December 08, 2020

Our sales representative Jonathan Lopez was extremely knowledgeable about the Jeep Wrangler. Very personable, met all of our needs, and was very easy to work with More

by td02vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dugas, Jonathan Lopez
Dec 09, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 07, 2020

Excellent experience our sales person was awesome she Excellent experience our sales person was awesome she did a great job ; such a good job we ended up buying two vehicles everybody was very courteous More

by southfloridagirl09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Molenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Brunschmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dugas
Dec 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 07, 2020

Very pleased with Setvice Dept( David was my service Advisor), and coordination of what repairs needed to be done this time. Although I had concerns over a padt experience, David took care of everythin More

by Kathy Waters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David - New Service Dept Rep
Dec 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 07, 2020

Brought the Jeep in on short notice. They provided a really quick turnaround. I got my Jeep early afternoon. Thank you for the quick service. More

by ajriverlife
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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