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Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
5,332 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,332 reviews
January 15, 2021
Fast service. Steve is always on the ball with keeping me informed and always kind and courteous. He always answers my questions. Steve is amazing. informed and always kind and courteous. He always answers my questions. Steve is amazing. More
by Marisa813
Employees Worked With
January 15, 2021
Jason was very helpful at both check in and check out. Service was very efficient and work was performed quickly to my satisfaction. The waiting area was very clean and comfortable. Service was very efficient and work was performed quickly to my satisfaction. The waiting area was very clean and comfortable. More
by zuzanne65
Verified CustomerEmployees Worked With
January 15, 2021
It took a week but they fix my car. David was a great service rep he kept me informed about my car. Maybe next time they should offer a loaner when the car is taking to long for repaired service rep he kept me informed about my car. Maybe next time they should offer a loaner when the car is taking to long for repaired More
by ismaelgarcia40
Employees Worked With
David
January 15, 2021
I was waiting almost 2 hours until my service was done. Too much time for oil change and filter change. I found that the price for that was increased, too. Too much time for oil change and filter change. I found that the price for that was increased, too. More
by mariadavid1028
Employees Worked With
Don't remember
January 14, 2021
Instead of divulging the required score for leasing BEFORE asking to run my credit Frank was sent back my score needed a 720 to lease. Unprofessional. BEFORE asking to run my credit Frank was sent back my score needed a 720 to lease. Unprofessional. More
by Patricia Williams
January 14, 2021
Great service, easy check in check out. Answered questions, explained options. Vehicle is a 2016 Dodge Grand Caravan and first service related repair other than oil changes. questions, explained options. Vehicle is a 2016 Dodge Grand Caravan and first service related repair other than oil changes. More
by standfieldkathy
Employees Worked With
January 14, 2021
The sales department was wonderful Jonathan did a great job in finding what we wanted. When we came in to sign the paperwork he had everything ready to go so we didn't have to wait all night. job in finding what we wanted. When we came in to sign the paperwork he had everything ready to go so we didn't have to wait all night. More
by ricrboot
January 14, 2021
Elisabeth Rose is fantastic. Did a great job to get deal closed. More salespeople should be like her. Only downfall is this survey. Either expecting to link to gmail or collect email address closed. More salespeople should be like her. Only downfall is this survey. Either expecting to link to gmail or collect email address More
by jeep0
Employees Worked With
January 13, 2021
Everything take care of but backup camera is still on the fritz. Also, please stop sending me Mail saying someone wants to buy my car fritz. Also, please stop sending me Mail saying someone wants to buy my car More
by nricebc
Employees Worked With
January 13, 2021
The service dept at this dealer (Ferman) and service manager who worked with me are excellent at their job, however, the problem (computer central display) is poorly designed and has since new caused in manager who worked with me are excellent at their job, however, the problem (computer central display) is poorly designed and has since new caused innumerable problems. This was the 11th visit specifically for this problem... as of yesterday, the issue REMAINS! I have asked for this entire system to be replaced but so far; only software uploads and eventually, a display replacement. This makes this vehicle difficult & DANGEROUS to drive (cabers are on while driving, VERY distracting and may cause an accident!) This vehicle may become unusable in the future! More
by wbi
Employees Worked With
