Ferman Chrysler Jeep Dodge RAM of New Port Richey

Steve Brawer was very helpful and professional. Although the problem was not repeated, I feel a lot safer knowing it was investigated. I am extremely satisfied with the service department. the problem was not repeated, I feel a lot safer knowing it was investigated. I am extremely satisfied with the service department. More

The sales person Frank (new rep) that assisted us was phenomenal we cannot say enough about how wonderful he waz and how much initiative he took to make our experience perfect. phenomenal we cannot say enough about how wonderful he waz and how much initiative he took to make our experience perfect. More

This store is where we will go next year to buy another veh. Very pleased with service...Friendly, fast no hassle, and all around great day. veh. Very pleased with service...Friendly, fast no hassle, and all around great day. More

First time at this dealership. Greeted soon as we walked inside with a salesperson. I would like to thank Deborah Mendoza for your help with looking at the Jeep Cherokee’s and figuring out which one I want inside with a salesperson. I would like to thank Deborah Mendoza for your help with looking at the Jeep Cherokee’s and figuring out which one I wanted. She made us feel comfortable while waiting. I would recommend this place to any family or friend who is looking for a vehicle. More

I have had some issues with this vehicle and I’ve felt with other service writers but I’ve always been able to go trust Steve to get me in and out as quick as possible. He also keeps me posted on the prog with other service writers but I’ve always been able to go trust Steve to get me in and out as quick as possible. He also keeps me posted on the progress of the repairs. Good job! More

More than two years taking my vehicles to maintenance and repairs to this dealership. The service provided is just wonderful. Thanks for having great people working there. repairs to this dealership. The service provided is just wonderful. Thanks for having great people working there. More

It was a the 12th visit for the same issue over 2 years. A faulty display screen/computer. The dealer service depts are “trying” but the unit, or design, is flawed! But for this visit , all that was d A faulty display screen/computer. The dealer service depts are “trying” but the unit, or design, is flawed! But for this visit , all that was done over a 2-3 hr time span was to turn on logging. To be fair, dealership had to contact FCA - but given 11 previous visits. Thus should’ve been done 8-10 visits ago. More

Great dealership, folks are friendly and helpful. Quick process with minimal stress. They made the experience great! Started the process remotely and the processes were seamless. process with minimal stress. They made the experience great! Started the process remotely and the processes were seamless. More

Steve is treating me with kindness and respect although issue still not located. Jose was very nice and pleasant on the ride back to work! issue still not located. Jose was very nice and pleasant on the ride back to work! More

Bought my Certified 2019 Grand Cherokee at this dealership February 2020. I even brought several insurance packages. A few weeks later I received notice I need to update computer in dash. After dealership February 2020. I even brought several insurance packages. A few weeks later I received notice I need to update computer in dash. After bringing my vehicle in for service early morning, I figured I would get a call from the service writer, but I figured wrong so I called. Long story short, I called and the service writer stated the dash went blank. They had my car for 4 weeks. That was February 2020. I have brought my car in a couple of times for oil changes and alignment, always some king of issue. January 2021 I bring it in for an oil change and explain to service writer that a panel in the trunk area is coming off. He that’s a problem Jeep, actually each time in have brought something up, they I would hear, that’s a problem Jeep. So after the oil change a made a left and went south to Fitzgerald Jeep. Showed the service writer the panel. She order a new one and they put in a few days later along with Hitch, Hitch wiring harness and bezel for almost 400.00 I was quoted from Ferman Jeep. I did call there customer service person in corporate office and she had the General Manager call me. They both did not careee Glad Fitzgerald was there for me. More