Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They told me that it would be a 2 hour service that turned into 7 hours and when I finally had the opportunity to get my vehicle back, it wasn't put back together and they didn't have any answers to th turned into 7 hours and when I finally had the opportunity to get my vehicle back, it wasn't put back together and they didn't have any answers to the questions I had about the products that had just installed. It was a very long and frustrating day. More
Ferman Chrysler-Jeep-Dodge Ram of New Port Richey was a pleasure to work with. Everyone that we had contact with in the dealership was great. pleasure to work with. Everyone that we had contact with in the dealership was great. More
Very good experience with no upsell. All was very straightforward. Note: Since this field is a 25 word minimum I'll add this... It was an oil change and they changed the oil and there were no leaks straightforward. Note: Since this field is a 25 word minimum I'll add this... It was an oil change and they changed the oil and there were no leaks afterward. So it was a good job! More
Elizabeth Rose was outstanding. Everything was quick in and out. Friendly and well informed. Facilities were clean and practice covid 19 protocols. Finance was very helpful in getting me the right loan sui and out. Friendly and well informed. Facilities were clean and practice covid 19 protocols. Finance was very helpful in getting me the right loan suitable for my me. More
My experience with the service department was outstanding. Travis kept me updated and made me feel confident they could solve the issues. My car runs great again. I couldn't be more pleased w outstanding. Travis kept me updated and made me feel confident they could solve the issues. My car runs great again. I couldn't be more pleased with the service team @ Ferman. More
First time at Ferman since I moved to Florida. I was very impressed with the speed and professionalism of everyone I came in contact with and will definitely return. impressed with the speed and professionalism of everyone I came in contact with and will definitely return. More
Ray was great!!! Got me everything I needed. Went over everything with me about the Jeep. He also said I could call with questions. Didn’t rush or push me in to a sale, which I value highly. Thank Ra everything with me about the Jeep. He also said I could call with questions. Didn’t rush or push me in to a sale, which I value highly. Thank Ray for me please. More
Quick in and out was appreciated. Friendly staff at check in and check out. I suggest you add a “mask only” waiting area. No mask, no entry, and adhere to this. Separate entry door to this area i check in and check out. I suggest you add a “mask only” waiting area. No mask, no entry, and adhere to this. Separate entry door to this area is needed Customers should not be exposed if uncomfortable. Thanks More
Outstanding service from my sales associate Dennis, kept me fully informed the sales to delivery and financing process was easy and very positive experience thanks me fully informed the sales to delivery and financing process was easy and very positive experience thanks More
Everything was great as far as the service representative. He brought my car in and kept me updated as to the progress of my car. representative. He brought my car in and kept me updated as to the progress of my car. More