Ferman Chrysler Jeep Dodge RAM of New Port Richey

I am right now working with the complaint department of jeep for the total lack of professionalism and courtesy that myself and my wife received i will never recommend this dealership to anyone and yes tha jeep for the total lack of professionalism and courtesy that myself and my wife received i will never recommend this dealership to anyone and yes that is zero stars More

I was blown away by the customer service I received from both Pete and Dennis. Dennis spent countless hours/days looking for everything I wanted on my Jeep. When I picked up my Dream Jeep, Pete went abov both Pete and Dennis. Dennis spent countless hours/days looking for everything I wanted on my Jeep. When I picked up my Dream Jeep, Pete went above and beyond my expectations, he took time to explain everything I needed to know! Best car buying experience! When I left the dealership I left with confidence, happiness and I knew that salesmen Dennis and Pete without provided me the ultimate in car buying experiences. I drove from Sarasota to buy from Ferman, they won me over. More

Above average communication from Jason. Problem fixed. No drama. The key is keeping the customer in the loop and managing expectations, and that means really listening and really informing the customer e No drama. The key is keeping the customer in the loop and managing expectations, and that means really listening and really informing the customer e More

If you like pisspoor customer service and don’t mind that your vehicle isn’t properly fixed- then this isn’t the dealership form you. Completely disgusted by each experience involving this dealership and it’ your vehicle isn’t properly fixed- then this isn’t the dealership form you. Completely disgusted by each experience involving this dealership and it’s employees. I would highly recommend going out of your way to another Jeep dealership! More

I came in because my auxiliary battery was going bad. Courtney arranged for the mechanics to put a new one in and also set up a ride to get back to my house with Jose. It was repaired in a timely matter Courtney arranged for the mechanics to put a new one in and also set up a ride to get back to my house with Jose. It was repaired in a timely matter and is good as new again! A pleasure doing business with you! We also renewed our warranty with Scott Poth and he did a good job explaining everything to us. More

As usual Steve was very professional and the service department did a very good job. My Pacifica was kicking and they installed 2 upgrades. Van operating good. department did a very good job. My Pacifica was kicking and they installed 2 upgrades. Van operating good. More

Good Day, My new Jeep seemed to be idling a bit high. So Good Day, My new Jeep seemed to be idling a bit high. So they. checked everything. Did a systems check. After Jason my point person gave me clean Good Day, My new Jeep seemed to be idling a bit high. So they. checked everything. Did a systems check. After Jason my point person gave me clean report and refilled my windshield fluid. Everyone was polite and gracious. it makes a difference how you are treated. My Brother used to build cars at a Ford plant when I was growing up. I take cars and the treatment by a staff very seriously. Thank You Jason and Team. Best, Andrea Barnes Pristine Jeep Compass owner More

Excellent Service. They had my car ready in no time. Very professional and willing to answer any questions. I definitely recommend this place. Thanks again Steve. professional and willing to answer any questions. I definitely recommend this place. Thanks again Steve. More

Courtney was very thorough with verbal and written communications and answered all my calls and texts promptly. She was courteous and provided excellent customer service. communications and answered all my calls and texts promptly. She was courteous and provided excellent customer service. More

Great job as always, Steve is outstanding at understanding. I like the fact that the shuttle driver can drive me home and pick me back up when my vehicle is ready. understanding. I like the fact that the shuttle driver can drive me home and pick me back up when my vehicle is ready. More