Ferman Chrysler Jeep Dodge RAM of New Port Richey

Courtney my service advisor was absolutely awesome I gave her personally a five star review but the service manager absolutely sucked and had nothing but excuses and I am 100% dissatisfied with anything that her personally a five star review but the service manager absolutely sucked and had nothing but excuses and I am 100% dissatisfied with anything that the service department did with my truck they did not treat me like they were concerned with me telling them I didn’t feel safe in the truck with the issues that it was having they basically brushed me off and told me there was nothing wrong with my truck which is a bunch of BS I don’t care if you have other trucks on your lot that drives like it it is not safe to have that much turbo lag and anything with no throttle response and the issues I had still remain in the truck they said they couldn’t duplicate but I couldn’t go for a test drive to show them what it was doing because the sissy service manager gets carsick Probably should get someone that’s better able to do the job if they can’t even go for a test ride without throwing up in someone’s car More

It has been a week since my purchase, and I I am still waiting for a call back from Ferman to bring the car back to the dealer for the cracked windshield replacement, as well as the touch up paint that ne waiting for a call back from Ferman to bring the car back to the dealer for the cracked windshield replacement, as well as the touch up paint that needs to be done. Other than that, my overall car buying experience with Ferman was a great. More

I have purchased several new and used vehicles over the years and this one was, by far, the absolute BEST! Of note, Walt Wallace was the kindest and most flexible sales manager I have ever encountered. H years and this one was, by far, the absolute BEST! Of note, Walt Wallace was the kindest and most flexible sales manager I have ever encountered. Had it not been for his willingness to work with my wife and I we probably would have walked away from the deal. More

Salesman was good .Why didn't Ferman Dodge offer some Salesman was good .Why didn't Ferman Dodge offer some free Oil changes I spent over 43000 including tax?I was disappointed that no oil changes were Salesman was good .Why didn't Ferman Dodge offer some free Oil changes I spent over 43000 including tax?I was disappointed that no oil changes were included. I have gone in for a free oil change and have traded vehicles right there. Don't be cheap it cost you money More

I found the dealership to be very accommodating, when things went late into the evening they let me take the vehicle home and come back the next day to complete the purchase. It was really a pleasant exp things went late into the evening they let me take the vehicle home and come back the next day to complete the purchase. It was really a pleasant experience. More

It was a warranty repair so it did not cost me anything. Travis was very helpful and courteous, I was back on the road again by the end of the day. anything. Travis was very helpful and courteous, I was back on the road again by the end of the day. More

Can’t say enough good about our salesman, Mike Simila As well as his Manager. ( can’t remember his name). However their prep department is another story. There was a rodent nest built around the battery, sp well as his Manager. ( can’t remember his name). However their prep department is another story. There was a rodent nest built around the battery, spots all over the fenders, the 4 wheel drive ( upon instruction from dealership) had to be forced to shift the first time. But loving my new Wrangler!! More

Steve is always a+ and takes care of whatever we need in a timely matter. We have been doing business with Ferman for 5+ years and will continue to do so a timely matter. We have been doing business with Ferman for 5+ years and will continue to do so More

Great and fast service and Travis was very professional and friendly,I was a first time customer.very clean facility and comfortable waiting room,thanks! and friendly,I was a first time customer.very clean facility and comfortable waiting room,thanks! More

It was a great shopping experience as our salesman Izzy went above and beyond in many areas . Just great great great great great great great went above and beyond in many areas . Just great great great great great great great More