Ferman Chrysler Jeep Dodge RAM of New Port Richey

Wonderful service, always glad to see us, very polite, and that’s just the people out front,the service people in the back are very speedy in doing anything and that’s just the people out front,the service people in the back are very speedy in doing anything More

Went in looking to purchase a 2020 SXT that was listed on the website amoung several other SXT's. I had already gone to CarMax to get a appraisal for my 2016 SE to know what my options were. I also pre-quali the website amoung several other SXT's. I had already gone to CarMax to get a appraisal for my 2016 SE to know what my options were. I also pre-qualified with Chrysler Capital for financing. I did this to try and make the experience a little more streamlined than what it could be when your buying anything of great value. I arrived and was greeted by Marriah with a sincere "Welcome to Ferman Dodge, how can I make your day better?" That was all I needed to hear, I knew I had a reason to come back to Ferman of NPR. Everything from the rebates, my trade-in and financing were all answered swiftly by Mark. His attention to detail to make sure I was made as happy as possible was his priority. As the details were being finalized I walked over to my service agent Jason that I had utilized with my 2016 Charger just to say hello and inquired about any service specials going on. He has always been great and that day was not any different. Everything was ready for signatures and I was fortunate enough to get the same finance advisor that I had with my trade-in. John was great explaining the terms for the loan. I had requested to have added the service, paint, roadside and interior protection warranties to my new purchase. I have twin girls and you never know when it will happen but I know it will. You know, that red crayon left on the seat in the Florida heat will never be the same. I did have to have the exterior protection explained of what it covers. Love bugs and tree sap, another Florida thing you just can't escape. As this was going on, Marriah had taken my new beauty to be made pretty. I caught up to her and scared her a little, told her I wanted a different color. You should have seen the look on her face. I should have taken a picture, it was priceless. Not long after, my car was ready. I could not be any happier. The complete process was worth the time. I literally have 3 other Dodge dealerships closer miles to me but I want exceptional stellar customer service and Ferman of NPR is the only place I will go, even with it being 17 miles from my house. Ferman of NPR will always be my dealership, nobody comes close to what is provided. Sincerely Richard Powell PS. The indego blue is amazing. I have received more compliments on it in one week than I did in the 3 years that I had my white charger. More

Great selection of Jeeps to include Force Custom’s modified Jeep’s. The whole process finding to purchasing was very easy and no pressure. The salesperson walked us through all the lines features and modified Jeep’s. The whole process finding to purchasing was very easy and no pressure. The salesperson walked us through all the lines features and financing options. We highly encourage all Jeep enthusiasts to give the Ferman family first look it will be worth it. More

The oil change service was fast and friendly. I got called and updated very quickly. I wish a car wash and vacuum service was included called and updated very quickly. I wish a car wash and vacuum service was included More

Always great professionalism and service. I have been in for both collision repair and general service. Tire repairs are quick. Vehicle collision repair was flawless. for both collision repair and general service. Tire repairs are quick. Vehicle collision repair was flawless. More

Best dealership around, great prices and service is outstanding!! I would highly recommend them to all your automotive needs. What more can I say? Jason and his team are fantastic!! outstanding!! I would highly recommend them to all your automotive needs. What more can I say? Jason and his team are fantastic!! More

Best service team hands down. Not a single dealership can compare to this team. All dealerships should be following how they treat their customers. Thank you compare to this team. All dealerships should be following how they treat their customers. Thank you More

Easy in & out. Service done right first or second visit depending upon parts availability. The shuttle was a very nice service provided. My service advisor kept me up to date on repairs. depending upon parts availability. The shuttle was a very nice service provided. My service advisor kept me up to date on repairs. More

We had a great experience purchasing a new jeep! We had some negative equity we were working with and the crew at German helped us keep our payments where we needed them. some negative equity we were working with and the crew at German helped us keep our payments where we needed them. More

Best dealership atmosphere I have ever been in. The salesperson was incredible in every aspect. Had a great knowledge of the vehicle I purchased, the moment I gave a stock number he had the keys in han salesperson was incredible in every aspect. Had a great knowledge of the vehicle I purchased, the moment I gave a stock number he had the keys in hand and ready for my test drive for when I arrived after my two hour drive to see the vehicle. Before I even reached the Gladiator he was already outside and knew who I was and what I was there for. I have already recommended this dealership and to friends and family members and I will continue to do so. More