Ferman Chrysler Jeep Dodge RAM of New Port Richey

Service center was clean. Courtney was polite and knowledgeable. Vehicle service and recall were performed quickly and properly. Overall good experience. Only wish would have been a car wash. knowledgeable. Vehicle service and recall were performed quickly and properly. Overall good experience. Only wish would have been a car wash. More

I was greeted as I drove up. I was checked in and asked if I needed a ride . I said I was just going to Waite in the lounge . My car was ready as promised if I needed a ride . I said I was just going to Waite in the lounge . My car was ready as promised More

Once again the service provided by Steve was excellent. Technicians are accurate with the diagnosis. Even the guy whose received my vehicle, pure kindness. Definitely I will keep this place f excellent. Technicians are accurate with the diagnosis. Even the guy whose received my vehicle, pure kindness. Definitely I will keep this place for futures business. Thank you! More

very professional clean friendly great prices great waiting area refreshments sales people and service department know there stuff don't try to sell you the world just what you need will be coming back waiting area refreshments sales people and service department know there stuff don't try to sell you the world just what you need will be coming back More

The initial sales person did a good job finding what we were looking for. We were also able to make the deal happen on the same day. Do you think the financial piece could’ve been improved upon somewhat were looking for. We were also able to make the deal happen on the same day. Do you think the financial piece could’ve been improved upon somewhat More

Dennis was very helpful and fast understood what we needed and showed us a truck very quickly thank you for you time and patience with our little ones needed and showed us a truck very quickly thank you for you time and patience with our little ones More

Friendly and helpful. Kept me updated. Excellent work. Thank you so so so so so so so so so so so so so so much Thank you so so so so so so so so so so so so so so much More

Went for oil change and tire patch picked it up with ABS and traction control lights went back to get it fixed and all they did was clear the codes and said it was a fluke, after I left they came back on so and traction control lights went back to get it fixed and all they did was clear the codes and said it was a fluke, after I left they came back on so I went back the next day and the manager refused to acknowledge they caused an issue with my car seeing as the code was coming from the wheel they took off. He refused to fix it, he said I would have to pay for the diagnostic if they didn’t think they caused the issue and wouldn’t fix it because he said “we might not have the part” even though I repeatedly said I’d leave the car there until it was fixed. Still for some reason was refusing to do anything about it and was arguing over and over that they couldn’t have caused it and when I asked if it was just a coincidence he said I’m not saying that but we couldn’t have caused it. Anyway After I left there about an hour later my check engine light was on. Just recently bought this car excellent condition and first time taking it in and it was only for an oil change and patch. Absolutely disgusted with the service I received manager mike Hughes has no respect for customers. He also told me to “calm down” after rudely telling me for about 20 minutes that he wasn’t going to do anything about it and basically making me feel like I’m delusional for expecting them to fix a simple mistake they caused. It’s sad how people act when they don’t want to be wrong. I’m disgusted. Not to mention I have high function ASD and they and I feel like they completely took advantage of me. More

No one I'd trust more with my car troubles, Steve is honest, straightforward, personable, helpful, trustworthy and made sure to explain everything without making me worry, an all around awesome guy. Ove honest, straightforward, personable, helpful, trustworthy and made sure to explain everything without making me worry, an all around awesome guy. Over multiple days of repairs he kept me updated and i received a loaner free of charge. 10/10. Thanks so much for everything More

This is now my third vehicle purchased from this dealership. I have always been treated well and have nothing but good things to say. Denis has always gone beyond my expectations to ensure I am c dealership. I have always been treated well and have nothing but good things to say. Denis has always gone beyond my expectations to ensure I am comfortable and pleased with my purchase. In fact, I have referred two family members who have also purchased vehicles from Denis. They have had similar experiences to mine. I can say with confidence they are hands down the best dealership in the area. I wouldn’t think of going any where else! More