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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,079 Reviews

1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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July 04, 2018

Great service! Awesome service advisors The service advisors are amazing. They always take the time to make sure everything on my car is perfect. They always go the extra mile to take care o More

by GUIDRY.JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin H. & Brenda, Marc Graves
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Justin!

July 04, 2018

Window repair Thanks for helping me with the issue I was having. Everyone is friendly and concerned about getting the job done as quickly as possible. Thanks More

by dlgrote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of the service guy, but he was great!
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 04, 2018

Still having issues they didn't bother to fix. I can't get them to fix the same issues I still having.. If you are a woman by yourself..they just try to get you out the door asap.. I will als More

by ACABAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea who said they worked on my car
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact Robert Cooper at (813) 285-0713, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 03, 2018

Great service The service was great and a great attention by Anthony, thank you again for the great service. If I have to take my car there again I will. The dealer More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony service department
Jul 03, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Max!

July 02, 2018

Excellent Service Job was done quickly. My service advisor kept me informed throughout. Nothing to complain about. The service facility was clean and had coffee and dou More

by Rubinon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you Rubinon!

June 27, 2018

Routine checkup Fast and efficient. Oil change and routine checkup in one afternoon. Tom was friendly and kept us up to speed throughout the day. Will visit again. More

by EliteFiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 27, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

June 19, 2018

Oil change Quick in and out. No problems what so ever. Been going to them for the last two years ever since I got my car at another Dodge dealership. More

by JoeyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Jun 20, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Joey!

June 18, 2018

Wonderful My tire pressure was low and I thought I had a nail in my tire. I needed to be seen immediately. They worked me in on a busy day. I also was able to More

by Miller233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demontrelle Smith, sammy Haidar, Pete Wacelitz, Luke Miller
Jun 19, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you Miller!

June 15, 2018

Repairs needed I had several parts that needed replacing and the dealer completed repairs several hours earlier than they predicted. I was constantly kept updated. T More

by Evilducky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 18, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

June 14, 2018

A quick visit.. Just had a quick visit to get the master switch fixed in order for the front power windows to work. Kevin and the service department were able to expe More

by ajackson0825
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 15, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

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