Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

My experience was great. Everyone was kind, courteous. The reason for my visit, my car was loosing oil and the dealership caught it before the engine blew and just handled everything so professional. The reason for my visit, my car was loosing oil and the dealership caught it before the engine blew and just handled everything so professional. More

I just come here because it’s a dealer Prepare to be underwhelmed. I only have my truck serviced here because I know they only use factory parts and products, and the dealership is so large Prepare to be underwhelmed. I only have my truck serviced here because I know they only use factory parts and products, and the dealership is so large that they have the resources needed if they mess up. Had them make an expensive mistake once and they fixed it appropriately. Prices are higher han smaller places, service is average. My service advisor Tom never remembers me and never suggests any kind of maintainance. On my last service (oil change, fuel filters and transmission service) I specifically asked for all driveline fluids to be checked. None were. Not even washer fluid was topped off, low indicator light came on the very next day. Also three days later I received a recall notice in the mail. Of course now I have to go back because they didn’t address it while it was there. Be better. More

It was great! Quick service. Great customer service. Great techs. Very personable. Did not hinder my schedule. Faster than expected. Do not like the number of words Quick service. Great customer service. Great techs. Very personable. Did not hinder my schedule. Faster than expected. Do not like the number of words required for this survey. More

Great service Had to bring my car in without appt. due to overheating. Was kept in touch by service dept. on problem and when car would be done. Had to bring my car in without appt. due to overheating. Was kept in touch by service dept. on problem and when car would be done. More

Excellent service Whether I have an appointment or not, the service is second to none. My truck is always ready at the time promised if not sooner. Whether I have an appointment or not, the service is second to none. My truck is always ready at the time promised if not sooner. More

Awesome Working with Kevin Hojnacki made it great. He knew the problem and handled it quickly and efficiently. Great customer service!! Thank you Chrysler f Working with Kevin Hojnacki made it great. He knew the problem and handled it quickly and efficiently. Great customer service!! Thank you Chrysler for everything you’ve done!! We appreciate it!! More

Awesome Always great service from here, recommend to my friends and family! Beverages if I wait and a shuttle home if I don’t want to. Always great service from here, recommend to my friends and family! Beverages if I wait and a shuttle home if I don’t want to. More

Great Dealership Service Dept. Mb We have needed to take our Jeep to this dealership twice. Once to get a repair fix right, after having it been at another place. They have been great We have needed to take our Jeep to this dealership twice. Once to get a repair fix right, after having it been at another place. They have been great. They do the work promptly and fixes it right the first time. We highly recommend Ferman's for their professional approach to our service needs. More

So happy with my experience Needed a new engine for my Jeep Compass, and was kept informed , and treated amazingly by the staff & everyone at the service department. Was given a Needed a new engine for my Jeep Compass, and was kept informed , and treated amazingly by the staff & everyone at the service department. Was given a rental Jeep to use for the three weeks my Compass was in the shop and everything about the experience was pleasant. More

Jeep dealer Good service conducted. Figured out that my car required a recall part versus a huge expense. Anthony was very responsive. I appreciate the effort and Good service conducted. Figured out that my car required a recall part versus a huge expense. Anthony was very responsive. I appreciate the effort and follow up. More