Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Bad service advisor. A liar. Screwed up my tire and didn’t take responsibility for it. Then tried to blame me after the service tech damaged it. Talked with another dealership an Screwed up my tire and didn’t take responsibility for it. Then tried to blame me after the service tech damaged it. Talked with another dealership and they said to elevate it to JEEP headquarters. More

Oil change I was waiting 2 hrs to get an oil change when I had an appointment. I thought this was very inconvenient and time consuming. What’s the point of havin I was waiting 2 hrs to get an oil change when I had an appointment. I thought this was very inconvenient and time consuming. What’s the point of having an appointment if I’m gonna wait and it’s as if I walked in off the street. More

Anthony was excellent and very helpful They performed the work I requested. And did not attempt me into other thing's I was not there for. I truly appreciate that. Thanks. They performed the work I requested. And did not attempt me into other thing's I was not there for. I truly appreciate that. Thanks. More

Lazy service Advisor This was the first time taking my wife’s new Jeep Wrangler in for service and also toget a couple noises checked out that concerned me. The advisor w This was the first time taking my wife’s new Jeep Wrangler in for service and also toget a couple noises checked out that concerned me. The advisor was very unhelpful and didn’t want todo anything more than the oil change and push me out the door. Also once my vehicle was done I had to go locate the advisor and fetch my keys...no one came looking for me in the waiting room while I sat there and wasted my time. I’ll be taking the jeep in to There competitors from here on out. As large as the jeep community is here in Tampa is I’d recommend all jeepers stray away from this dealerships service center there is plenty of dealers that love the jeep community and take care of there loyal customers. More

Great Service and Honest Pricing We have always been treated fairly here and our service advisor Brian G makes sure things run smoothly and as promised. We were use to great service We have always been treated fairly here and our service advisor Brian G makes sure things run smoothly and as promised. We were use to great service from our Ferman Acura dealership and it’s nice to see that the quality remains excellent here as well. More

Awesome service Our guy was great.set us up eith maintenance plan and very helpful and thorough...i bought a jeep from y'all 10 years ago and also brought my Denali t Our guy was great.set us up eith maintenance plan and very helpful and thorough...i bought a jeep from y'all 10 years ago and also brought my Denali there and by far this was the best service I have received there by far. Shorter , chunky, white guy,young, 2 desk over by the lady. GREAT SERVICE!! Can't remember his name More

Great Service I have the pleasure of scheduling an oil change, which many dealerships are first come first serve and chaotic by doing so. My vehicle is always ready I have the pleasure of scheduling an oil change, which many dealerships are first come first serve and chaotic by doing so. My vehicle is always ready before the allotted time, and service is greater than expected. More

Happy Jeep=Happy Me! I appreciate the staff at Ferman for providing excellent care to my Jeep. They offer everything I expect in an auto service shop. My Jeep runs so much I appreciate the staff at Ferman for providing excellent care to my Jeep. They offer everything I expect in an auto service shop. My Jeep runs so much smoother since I got it serviced. Thank you! More

TIRE REPLACEMENT ANOTHER GREAT VISIT. NEW TIRES PUT ON, TECH EXPLAINED HOW OFTEN THEY SHOULD BE BALANCED TO IMPROVE LIFE AND WEAR OF TIRES. ALWAYS HAPPY CUSTOMERS WHEN ANOTHER GREAT VISIT. NEW TIRES PUT ON, TECH EXPLAINED HOW OFTEN THEY SHOULD BE BALANCED TO IMPROVE LIFE AND WEAR OF TIRES. ALWAYS HAPPY CUSTOMERS WHEN WE LEAVE WITH OUR JEEP. KNOW IT WAS SERVICED CORRECTLY. More

Check Engine Light Code My service advisor Anthony Cagley made me feel comfortable,great customer service skills very empathetic and sympathetic. Out of all the times I’v My service advisor Anthony Cagley made me feel comfortable,great customer service skills very empathetic and sympathetic. Out of all the times I’ve visited this location , this was the ONLY time I felt comfortable with the service advisor . More