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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,079 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
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August 09, 2018
Although I did not have an appointment I was taken care of I was taken care of by Brian Quest in a great amount of time although I did not have an appointment. The problem I had with the Jeep censor was given I was taken care of by Brian Quest in a great amount of time although I did not have an appointment. The problem I had with the Jeep censor was given to me. More
by WIFFYD8
Verified CustomerEmployees Worked With
Service tech Brian Quest
August 09, 2018
Warranty Work Service was timely and Tom was excellent. Still smarting from Chrysler voiding the Lifetime Power Train Warranty on my 2009 Challenger for lack of "o Service was timely and Tom was excellent. Still smarting from Chrysler voiding the Lifetime Power Train Warranty on my 2009 Challenger for lack of "official" warranty check-up despite perfect maintenance and routine 50,000 and 100,000 checkups. Feel let down by Chrysler and the Dealership. Will have to consider when buying next time More
by Bob72
Employees Worked With
Tom Bambard
August 09, 2018
Maintenance Car appointment for regular maintenance at 20,000 miles. Met promptly by Thomas and car was taken back for oil change. Completed oil change, inspect Car appointment for regular maintenance at 20,000 miles. Met promptly by Thomas and car was taken back for oil change. Completed oil change, inspection and tire rotation in a timely manner. More
by allic1619
Employees Worked With
Thomas
August 08, 2018
Great Brenda got me in and out with an oil change and a check up on the Jeep. Great job, I'll ask for Brenda the next time I need service. Brenda got me in and out with an oil change and a check up on the Jeep. Great job, I'll ask for Brenda the next time I need service. More
by Jack the Jeep
Employees Worked With
Brenda Argust
August 08, 2018
Prompt service Told service would take about 1 is I arrived 30 minutes early they started right away and it was done in 1 hr. Great service Told service would take about 1 is I arrived 30 minutes early they started right away and it was done in 1 hr. Great service More
by SHOCKWAVE_64
Employees Worked With
Brian guest
August 08, 2018
Great service Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. More
by MALDONADOREEE
Employees Worked With
Anthony Cagley
August 08, 2018
Customer Service Improvements The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service depar The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service department. I wasn't greeted when I pulled up. More
by GZGONZALEZ50
Employees Worked With
August 08, 2018
Great Service! They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the s They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the shop and back on the road in less than an hour. I have used them for oil changes to a full engine overhaul and always leave happy. More
by no2
Employees Worked With
Kevin H
August 08, 2018
Recall Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are roc Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are rock stars also Phone Rep: Shirley is great too :) More
by TONYMAN212001
Employees Worked With
Anthony & Brian Guest Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc.
August 07, 2018
ABS module repair I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced my ABS control module for less than the estimated cost. Thank you More
by tylernan
Employees Worked With
