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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,079 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
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September 05, 2018
Great Problem Resolution! After my last service, I noticed a problem. When I came back in, the service rep took ownership and pursued resolution until a satisfactory conclusion After my last service, I noticed a problem. When I came back in, the service rep took ownership and pursued resolution until a satisfactory conclusion was reached. It was a stressful time, and it was a hardship to come back in, but I was very impressed that the rep, service manager and the techs worked together to reach a satisfactory resolution. More
by THEBLAKES1
Verified CustomerEmployees Worked With
Not sure of the service rep's name. Please look up my last two visits. He handled both!
September 04, 2018
Excellent customer service! From the time I purchased my Jeep,four years ago to each time I bring it in for service. I receive excellent customer service. I recommend Ferman to a From the time I purchased my Jeep,four years ago to each time I bring it in for service. I receive excellent customer service. I recommend Ferman to anyone looking for a vehicle. More
by Janta
Employees Worked With
Brenda Argust
September 03, 2018
Great servicw This is the only place I’ve been Majid great service Kevin does a good job and always goes the extra mile great service department This is the only place I’ve been Majid great service Kevin does a good job and always goes the extra mile great service department More
by na0
Employees Worked With
Kevin, Mike Patrikis
September 03, 2018
Great customer service.. This was my first visit to this dealership since moving to Tampa, FL. I was very impressed with the customer service. I will remember this dealership This was my first visit to this dealership since moving to Tampa, FL. I was very impressed with the customer service. I will remember this dealership when it's time to bring in my vehicle for service. More
by Teetee9001
Employees Worked With
Anthony Cagley
September 03, 2018
Ferman is Service I depend on Ferman to take care of all my cars that I buy or lease from them and they never let me down. Great service. I depend on Ferman to take care of all my cars that I buy or lease from them and they never let me down. Great service. More
by jimklema
September 02, 2018
Awesome Service! Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Fe Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Ferman Chrysler Jeep Dodge RAM Tampa delivered what they promised. Since I went up a size and not knowing what to expect, I had questions. Karl was my point of contact and he was great. He explained everything to me without making me feel incompetent. I know what I was asking, most people with this kind of vehicle would have known before they walked in the door but Karl made me feel like it was a normal question. If you want quality service, Ferman Chrysler Jeep Dodge RAM Tampa is the place to go. Sales (New)Sales (Used)ServiceVehicle brand purchased or considered Select up to 10 employees you worked with: Sales Michelle Alexander Amanda Alvarez Gray Burtchaell Matt Cerro Derrick Ciena Travis Cole Frank- David Cooper Marc Graves sammy Haidar David Hussein Terry Mahoney Juan Martinez Kathy Meyers Mike Patrikis Don Reising Jonathan Semidey Demontrelle Smith James Thompson Sales Training Pete Wacelitz Guy Wallis James Zabel Management Luke Miller Add other employee(s) not listed above: Karl and the gentleman in sales (ordered the tires for me) Type employee names separated by comma. Could You Say a Little More?(Optional)Rate this dealership (Where applicable) Customer Service Click to rate Quality of Work Click to rate Friendliness Click to rate Price Click to rate Were you asked to leave this review by an employee of the dealership? No Important By checking the box to the left and clicking "Submit" below, you expressly agree to DealerRater's Terms of Use and further certify that you are not associated with a dealership or service center, past or present, nor is anyone in your family. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. Submit Review More
by Hlpmap1991
Employees Worked With
Karl and the gentleman that ordered my tires
September 01, 2018
Service My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit. My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit. More
by darrendecosta
Employees Worked With
Thomas
August 30, 2018
Great service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you More
by robert.cevasco
Employees Worked With
Tom
August 29, 2018
Kevin is excellent to work with Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really dr Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really drove the truck to see if it still has problems. More
by Renedo1967
Employees Worked With
Kevin
August 29, 2018
A+ Great service Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. More
by PWHITTLESEY
Employees Worked With
Brian Guest, Mike Patrikis
