Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

5 Star Dealership and Service Department Since my purchase of a new Dodge SRT Challenger in September of 2015 I have impressed at every point of my contact with this business. The purchase p Since my purchase of a new Dodge SRT Challenger in September of 2015 I have impressed at every point of my contact with this business. The purchase process was a breeze, the first time in my over 70 years of age. The Service department, starting with the service writers/advisors, and particularly the techs have proven over the last three (3) years to be one of the finest I have ever had the pleasure to deal with. More

took good care of my ram truck tom at ferman kept me informed every step of the way with the multiple challenges with my truck. the loaner was truly appreciated. tom is my pit crew tom at ferman kept me informed every step of the way with the multiple challenges with my truck. the loaner was truly appreciated. tom is my pit crew chief and he keeps me running on the roads of tampa and his crew do a fine job. they fixed an out of alignment wheel that has been a challenge for years with other mechanics. thank you. see you again. michael giordano More

The Service team did an great job. The Tech checked out my car and found out I needed a new battery. They put in a new battery and also did a LOF change. The Tech checked out my car and found out I needed a new battery. They put in a new battery and also did a LOF change. More

Very friendly dealership I didn’t purchase my truck here but I’m treated as if I did every time I bring it in for service. Wouldn’t hesitate to make my next vehicle purchase t I didn’t purchase my truck here but I’m treated as if I did every time I bring it in for service. Wouldn’t hesitate to make my next vehicle purchase through Ferman in Lutz! Whatever you do stay away from Chrysler Dodge Ram in Lakeland!! More

Just exceptional Service done right every time, every day, by a knowledgeable service advisor, not only got our vehicle done on a timely manner but at the right price. Service done right every time, every day, by a knowledgeable service advisor, not only got our vehicle done on a timely manner but at the right price. More

Very satisfied with the outcome My Advisor Anthony Cagley was great to work with, he went over and beyond his call of duty to rectify all my concerns. as a result I will come back t My Advisor Anthony Cagley was great to work with, he went over and beyond his call of duty to rectify all my concerns. as a result I will come back to Ferrman More

Safety Recall Repair I took my 2016 Ram in for a safety recall repair. The repair took less than expected. The staff was very courteous and professional. The service ce I took my 2016 Ram in for a safety recall repair. The repair took less than expected. The staff was very courteous and professional. The service center waiting area was very nice. More

OUTSTANDING SERVICE I went there with Bluetooth problems on my 2016 Renegade. They took the vehicle in and replaced the system. While my vehicle was there they provided a I went there with Bluetooth problems on my 2016 Renegade. They took the vehicle in and replaced the system. While my vehicle was there they provided a loaner which was outstanding. The service personnel were knowledgeable, courteous, and friendly. They left me with to "Old time" impression of what quality and a service department should be. Highly recommended !!!!! More

Completely solved my complex problem The team stands behind their work and ensures that the problem is solved no matter how many times you show up. They greet you with a smile and try to The team stands behind their work and ensures that the problem is solved no matter how many times you show up. They greet you with a smile and try to address the situation. The manager is extremely knowledgeable and helpful. I am really glad that I am using a team for the past 10 years More

Amazing Service Anthony Cagley the service advisor knows what he’s doing and provides excellent customer service! I cannot thank him enough for being so kind and help Anthony Cagley the service advisor knows what he’s doing and provides excellent customer service! I cannot thank him enough for being so kind and helpful while figuring out the diagnosis of my 04 Jeep Grand Cherokee. I will come back to him every time for any future service needs! He’s the best! More