Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

My appointment Anthony Cagley was my service advisor. He was very helpful , and very friendly. He was also knowledgeable with the questions that I asked I would def Anthony Cagley was my service advisor. He was very helpful , and very friendly. He was also knowledgeable with the questions that I asked I would definitely have him as my advisor again. I was there on Monday 11-5-18 and 11-9-18, and I spent awhile there on both visits, but he kept me updated with the progress of the service(s) that were being performed on my vehicle. I would recommend him to anyone More

Exceeded expectations For the work requested inital time estimate was 3 to 4 hours. Had the vehicle back in just over 1 hour. Thoroughly explained all work performed wh For the work requested inital time estimate was 3 to 4 hours. Had the vehicle back in just over 1 hour. Thoroughly explained all work performed when complete. No issues since. More

Great customer service from start to finish. Brian Guest is one of the best service advisors I have had to deal with. Courteous and professional from moment I arrived until the I left with my Tru Brian Guest is one of the best service advisors I have had to deal with. Courteous and professional from moment I arrived until the I left with my Truck. Keep up the great work! More

great service My car was serviced in a timely and efficient fashion. I appreciate the service department fitting in an unexpected service visit on such short notic My car was serviced in a timely and efficient fashion. I appreciate the service department fitting in an unexpected service visit on such short notice. More

Great Experience Arrived 10 minutes before schedule, they had oil changed, tries rotated and service complete in 35 minutes. I was doing emails, watching the news and Arrived 10 minutes before schedule, they had oil changed, tries rotated and service complete in 35 minutes. I was doing emails, watching the news and drinking complimentary coffee - next thing I knew the called my name and car was in front of the door. Honestly, the atmosphere is so nice I want to stay - haha! More

First Scheduled Maintenace Great experience. My Vehicle was serviced in less than an hour. Thanks for getting my vehicle serviced so quickly so I could get on with the rest of m Great experience. My Vehicle was serviced in less than an hour. Thanks for getting my vehicle serviced so quickly so I could get on with the rest of my day. More

ram 3500 I’m looking for a new dealership. I think I may of found it based on their service department. Good selection of new vehicles also I’m looking for a new dealership. I think I may of found it based on their service department. Good selection of new vehicles also More

Excellent service very knowledgeable and friendly staff. Th Great service knowledgeable and friendly employees. Have serviced our vehicles since 2010 make sure your concerns are addressed and explain needs so Great service knowledgeable and friendly employees. Have serviced our vehicles since 2010 make sure your concerns are addressed and explain needs so regardless of your mechanical knowledge you can understand what is needed and why. More

Great Service Appointment time kept and service was completed in a short time. Kevin was a helpful, informative service writer! Good service at a fair price and cl Appointment time kept and service was completed in a short time. Kevin was a helpful, informative service writer! Good service at a fair price and clean, comfortable waiting area. More

Oil Change/Plugs This service involved oil change and plugs,. This year I have put a lot of miles on my truck and have towed two cars some distance without issue. I wo This service involved oil change and plugs,. This year I have put a lot of miles on my truck and have towed two cars some distance without issue. I worked Ferman before each of these trips, to ensure my truck was at peak performance. Ferman delivered, I had zero issues on each of my four trips, out of states. Feman takes exceptional care of my truck, and I will continue to have them take care of it., More