Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Service Typically always organized and friendly staff, who give options for repairs and have mechanics that continue to service my car very well, 9 years and Typically always organized and friendly staff, who give options for repairs and have mechanics that continue to service my car very well, 9 years and running well! More

warranty work Had some unscheduled warranty work done. Right before Xmas holiday, they would not be able to finish work on van, and I would be without a van till af Had some unscheduled warranty work done. Right before Xmas holiday, they would not be able to finish work on van, and I would be without a van till after Xmas on Tue. So they gave me a loaner free of charge. I was very happy with service. More

I AM PLEASE WITH YOUR SERVICE I am Disable veteran and have been using this location for more than 5 years of since 2007. IT WOULD BE GREAT TO HAVE A DISABLE TRANSPORT VEHICLE A T I am Disable veteran and have been using this location for more than 5 years of since 2007. IT WOULD BE GREAT TO HAVE A DISABLE TRANSPORT VEHICLE A THIS LOCATION. I would like to discuss this issue with upper management if possible More

Great customer service I brought my vehicle in for a recall issue. All the staff I encountered were very friendly, knowledgeable, and professional. I would definitely I brought my vehicle in for a recall issue. All the staff I encountered were very friendly, knowledgeable, and professional. I would definitely return for any vehicle repairs. More

My service visit I had excellent service from Kevin H. He was on top of the issues that my Jeep was in the shop for. He keeper me informed of the progress of the repai I had excellent service from Kevin H. He was on top of the issues that my Jeep was in the shop for. He keeper me informed of the progress of the repairs. I would recommend him to other jeepers. More

Ram Service Scheduled, once arrived, took me right in. Had loaner vehicle ready. Called me with concerns. I was in and out just really quickly. Brian was great a Scheduled, once arrived, took me right in. Had loaner vehicle ready. Called me with concerns. I was in and out just really quickly. Brian was great and very professional. More

Oil change Almost Priced at almost $90 for an oil change... 5 hours it took. And didn't even put a sticker or reset oil gauge... When people come in for service Almost Priced at almost $90 for an oil change... 5 hours it took. And didn't even put a sticker or reset oil gauge... When people come in for service don't recommend higher oil or BS around that oil change cost that much. Fraud is what I call this place Thieft with a smile. I hope they don't do this to everyone. More

Great experience Quality work done in a timely manner. Much better than my last appointment for the same type of service which took over 2 hours for an oil change and Quality work done in a timely manner. Much better than my last appointment for the same type of service which took over 2 hours for an oil change and tire rotation. More

Great Service Professional and courteous service, work performed as requested. Ferman is excellent. See you next time. Requested work completed and in and out in un Professional and courteous service, work performed as requested. Ferman is excellent. See you next time. Requested work completed and in and out in under 60 minutes. More

pretty good I didn't rate a 5 star because I feel that a little more contact would be great as to how the repairs are coming along in the course of the day. For I didn't rate a 5 star because I feel that a little more contact would be great as to how the repairs are coming along in the course of the day. For instance, our Jeep was supposed to be ready on a certain day and as the day progressed it was evident to me that it was not going to be ready, so I had to try and get someone on the phone to verify if it was going to happen or not. But. Bob Cooper told me it was not going to be ready. That was ok and I was able to pick it up the next day. Thanks to Mr. Cooper, because I could not get a hold of my service adviser. It's been my past and present dilemma not being able to get answers from any of the service advisers. All you get is voice-mail, leave a message. Yeah right. More