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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,079 Reviews

1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 08, 2019

Tire Pressure Sencor replacment in tire. Had A very fast service I was thinking it would take at least a couple of days I got it back in hours Was Made me Very Happy All service employments w More

by Flbambam29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin In Service.
Apr 08, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 30, 2019

Always come back I have been coming to Ferman for over 10 years. I won’t buy or take my vehicle anywhere else. They always do an exceptional job. More

by Thewarflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 30, 2019

Outstanding I drive from Seminole FL to Lutz to have my 2015 SRT Challenger serviced and in all manner looked after at Ferman. From the time I purchased my vehic More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Guest, Bob Cooper, Eric and Todd in service, and Brenda Argust
Apr 01, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 27, 2019

Bill was amazing and very helpful I have been having a lot of issues with my Dodge Ram and even though Bill Clement (in the service department) and the team there were not able to dup More

by Emorgan1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clement
Mar 28, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 27, 2019

Personalized service I travel 16 miles to have my vehicle serviced at Ferman. Brian kept me abreast of the service progress and invited me to text him any questions I ma More

by Floridagal32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Mar 28, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 26, 2019

A truly above and beyond service experience. My service writer Kevin was excellent as always. His dedication to making sure my service experience is as easy as possible, his handling of any quest More

by Americon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Mar 26, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 23, 2019

Great service Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the More

by Hemi Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Mar 25, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 23, 2019

Brenda is an exceptionally outstanding Service Rep Outstanding Service call. I appreciate professionals in maintenance and service. My service was executed on time and done to standard. Brenda shoul More

by Jamesdgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Mar 25, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 21, 2019

I recalled part was replaced in my 2015 jeep A recalled part was replaced in my 2015 jeep along with the routine oil change. Both seem to be done accurately. Most importantly I was greeted and t More

by KCjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Mar 25, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 20, 2019

Oil filter fix Brenda really helped get my car in and out of service. It was quick and seemless with no hassle. Will go back to her again. More

by Mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Mar 25, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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