Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Great Service Brian was awesome! We kept running into snags and he was quick to keep me updated and to make sure I wasn't too inconvenienced. I will always use thi Brian was awesome! We kept running into snags and he was quick to keep me updated and to make sure I wasn't too inconvenienced. I will always use this service dept for my vehicles! More

Service department William at the service desk was wonderful! He kept me informed when my oil change was completed and ordered a new motor for my side door. William at the service desk was wonderful! He kept me informed when my oil change was completed and ordered a new motor for my side door. More

Great Experience Brenda in the Service Department was very friendly and professional. She even followed up with me after a few days to ensure things were going well wi Brenda in the Service Department was very friendly and professional. She even followed up with me after a few days to ensure things were going well with my truck. Thanks Brenda! More

AMAZING!! Was in and out in less than an hour. Fast friendly service. Brenda was great!! I stopped in with no appointment and she got me right. Was in and out in less than an hour. Fast friendly service. Brenda was great!! I stopped in with no appointment and she got me right. More

Very Professional It was a pleasure working with Bill Clement. Professional treatment, easy to leave and pickup car. All questions where thoroughly answered. blah bla It was a pleasure working with Bill Clement. Professional treatment, easy to leave and pickup car. All questions where thoroughly answered. blah blah blah blah there 25 words LOL More

Oil Change Ferman had had great customer service. I was attended to immediately after I arrived. The service didn’t take long at all. The complementary drinks, t Ferman had had great customer service. I was attended to immediately after I arrived. The service didn’t take long at all. The complementary drinks, tv and WiFi made the wait fly by. Great overall experience and would recommend to all my Dodge/Jeep friends. More

In and out, very professional Fixed a couple of recalls on my Jeep as well as an oil change. Received text notifying me of name and contact information. Quoted estimated time frame Fixed a couple of recalls on my Jeep as well as an oil change. Received text notifying me of name and contact information. Quoted estimated time frame and completed within said frame. Overall excellent experience with no hassles or issues. Will definitely return. More

Exceptional service Bill is my service manager. He provided excellent service and made me feel like my satisfaction with the service quality and proficiency was all that Bill is my service manager. He provided excellent service and made me feel like my satisfaction with the service quality and proficiency was all that mattered to him. I won’t be going anywhere else and I want only Bill to take care of my cars. More

Grezt Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time More

Great service Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does More