Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Am recall Scheduling was super simple and they did the service much quicker than I expected.it was done within 2hrs. They let me know as soon as it was done Scheduling was super simple and they did the service much quicker than I expected.it was done within 2hrs. They let me know as soon as it was done More

They really do a great job.. Really impressed, they were prompt, provided regular status updates, comfortable and waiting area, professional and courteous staff. Really pleasantly Really impressed, they were prompt, provided regular status updates, comfortable and waiting area, professional and courteous staff. Really pleasantly surprised and impressed with the service dept. More

Brian Guest is the Best Our Jeep Grand Cherokee has been a very reliable vehicle but Brian Guest is even more so! We have found Brian to be highly professional and responsiv Our Jeep Grand Cherokee has been a very reliable vehicle but Brian Guest is even more so! We have found Brian to be highly professional and responsive to customer concerns. He easily translates technical mechanical details into easy to understand and accurate statements. Brian manages costs fairly and transparently and as cost conscious customers we truly appreciate that. He knows that customers do not look forward to car repairs but Brian makes it as pleasant and professional as possible and his sense of humor is genuine. After the AC condenser was replaced in one day (on time and on budget) we received a CLEAN car with ice cold air. We have serviced a number of vehicles we own over the past 15 years at Ferman Acura and found the service in Wesley Chapel to be true to the high standards of the Ferman Family name. Keep up the great work! Steve & Holly More

So helpful and thorough The guys where so helpful and kind. Very patient with me . They where so on top of finding the issue. I can in explained the issue. They handled it al The guys where so helpful and kind. Very patient with me . They where so on top of finding the issue. I can in explained the issue. They handled it all and took the stress away from me. I was dealing with my dad passing and they completely handled it all , gave me a car, and simply cared More

No stress oil change I had a appointment and Brenda got me in and out before I knew I was very please with the service and timely manner it was done I had a appointment and Brenda got me in and out before I knew I was very please with the service and timely manner it was done More

accomodating I had to go out of town unexpectedly and they were able to get my car in and serviced very quickly and efficiently. good service. I had to go out of town unexpectedly and they were able to get my car in and serviced very quickly and efficiently. good service. More

Routine service At a regularly scheduled maintenance service the technician found a misfiring of the #4 cylinder on my 2015 Chrysler Town and Country minivan. The pro At a regularly scheduled maintenance service the technician found a misfiring of the #4 cylinder on my 2015 Chrysler Town and Country minivan. The problem was corrected under warranty and I was on my way again after e few days in the shop. Kevin the service representative kept me abreast of the situation and was very helpful throughout the repair. The service I received was not extraordinary, it was what I have grown to expect from this dealership. Great place to buy a vehicle and keep it maintained. David K. More

Great service Brenda was very professional. She recorded my requests for tire pressure and valve stem caps along with an oil change and tire rotation. The 25,000 mi Brenda was very professional. She recorded my requests for tire pressure and valve stem caps along with an oil change and tire rotation. The 25,000 mile service was completed perfectly in around an hour. More

Quality Service I received a service with higher quality and promptly service; I am very impressed with their customer services experience. I always jo to the waiti I received a service with higher quality and promptly service; I am very impressed with their customer services experience. I always jo to the waiting area that’s very confortable More

Excellent As always, Brian exceeded my expectations, delivering superior service. I never have to be concerned when dealing with Brian. He listens to my request As always, Brian exceeded my expectations, delivering superior service. I never have to be concerned when dealing with Brian. He listens to my requests/concerns and asks the right questions to make certain my service needs are met. More