Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Kevin H. Was very professional and got the job done right! While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warra While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warranty work. Kevin H. had me in and out quickly and the job was done right. More

Friendly, professional and efficient as always Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way b Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way but so far I’m satisfied. He kindly advised me to bring the car back as soon as the other issues start to pop again. As a customer, what we look for is not an absolute service BUT, attention, expertise and kindness. Ferman and employees have never let me down on these three qualities. Bill didn’t. More

Customer Service was excellent . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner car very quickly and I was on my way back to work, visiting clients. Bill went above and beyond to help me. Ever since I moved to Florida 3.5 years ago I have used Wesley Chapel dealership. They are one of the best dealerships I have worked with in the Tampa / St Petersburg area. More

Great Service I was contacted and advised of the process throughout my service. The staff was exceptional and went above and beyond. I have never had a bad experi I was contacted and advised of the process throughout my service. The staff was exceptional and went above and beyond. I have never had a bad experience with sales or service at Ferman and would recommend them to anyone. More

Service Good job Quick service. Always satisfied. Nice people. kept car to make sure was fixed has done all the work since I have had the car Good job Quick service. Always satisfied. Nice people. kept car to make sure was fixed has done all the work since I have had the car More

Always done in a timely manner, great bunch of guys and gal Always a pleasure, drop off or wait either easy it's done pretty quickly. First time I went there for oil change had oil all over my door and inside Always a pleasure, drop off or wait either easy it's done pretty quickly. First time I went there for oil change had oil all over my door and inside the car.. that NEVER happened again. They have been very professional since. More

Great service I always great service. The computers were down and I had my Jeep towed in because it wouldn't start. They were able to fit me in the next day. I always great service. The computers were down and I had my Jeep towed in because it wouldn't start. They were able to fit me in the next day. More

service staff review The experience was nice, the service professionals were very helpful and my vehicle was serviced in a timely manner. I would recommend this dealership The experience was nice, the service professionals were very helpful and my vehicle was serviced in a timely manner. I would recommend this dealership to all my friends. More

Exceptional- Brian Guest Mr. Brian Guest professionalism was exceptional when handling the urgency of my vehicle. He and his mechanical team diagnosed the situation under ext Mr. Brian Guest professionalism was exceptional when handling the urgency of my vehicle. He and his mechanical team diagnosed the situation under extreme situations (system issues,computer down) providing me the customer with alternate options to servicing my vehicle. He was patient, understanding overseeing the process from end to end. I would recommend Brian Guest (Ferman) Service Representative to all my colleagues. Hands down, he along with Mr Hollywood and Mr Jesse professionals of their respective business careers. Thank you Brian and your team. My Jeep runs like new More

Above and beyond! Anthony was extremely helpful, friendly and accommodating. He kept me in the loop throughout the whole process of my recall and warranty fixes. He Anthony was extremely helpful, friendly and accommodating. He kept me in the loop throughout the whole process of my recall and warranty fixes. He even had my car washed and detailed for me and surprised me when I got there. Dealing with Anthony was a delight and turned my opinion completely around from my negative experiences of years past. I will be back in the future because of the awesome experience he provided. Ferman should be grateful to have an employee like Anthony. More