Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Brian always has exceptional customer service. He is extremely easy to work with and feel he has our best interest in mind. We bought our Jeep at a different dealer but feel we are better taken care of extremely easy to work with and feel he has our best interest in mind. We bought our Jeep at a different dealer but feel we are better taken care of here. If we buy again it will be there. More

Anthony did a great job with our Pacifica. He kept us up to date and made the experience great. Car was clean and all worked as promised. to date and made the experience great. Car was clean and all worked as promised. More

Great Service I waited at the dealership for service to be carried out. Service Representative was courteous and the work on my car was carried out in a very reason I waited at the dealership for service to be carried out. Service Representative was courteous and the work on my car was carried out in a very reasonable amount of time. More

Excellent service Oil change and tire rotation was prompt. My service advisor was helpful and courteous. He explained the details of service and the length of time nee Oil change and tire rotation was prompt. My service advisor was helpful and courteous. He explained the details of service and the length of time needed for completion.The waiting room was comfortable and clean. More

Excellent!! William was great. Got me in even though I didn't have an appointment. Friendly, kept me posted on progress. Very nice experience. Tony Jones William was great. Got me in even though I didn't have an appointment. Friendly, kept me posted on progress. Very nice experience. Tony Jones More

Great service! My service advisor, Anthony Cagley, fit me in without an appointment and took care of the engine lights that came on. Anthony was great and made sure My service advisor, Anthony Cagley, fit me in without an appointment and took care of the engine lights that came on. Anthony was great and made sure that I was taken care of. More

Service dept. was excellent and was corteous and very accomodationg. Took my truck in last minute to rectify the situation I had experienced later in the day. accomodationg. Took my truck in last minute to rectify the situation I had experienced later in the day. More

Great Dealership I have had great experience with both sales and service. Last routine maintenance took a tad longer than usual, but they were swamped. The waiting are I have had great experience with both sales and service. Last routine maintenance took a tad longer than usual, but they were swamped. The waiting area for the service department is very comfortable, so when I stay for service, I bring my laptop and work while I wait. Otherwise I generally drop off and the just call me when they are done. More

great place for people treating people right our first time at this dealership. straight forward, they explain everything, and most of all they listen. they did their work in a timely manner, our first time at this dealership. straight forward, they explain everything, and most of all they listen. they did their work in a timely manner, More

Bill was so helpful from start to finish! In and out within a few minutes!! You definitely should keep this one around as long as ya can!! within a few minutes!! You definitely should keep this one around as long as ya can!! More