Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Whenever I get service done on my car. I always have a good experience. Employees are always nice and friendly. They keep me up to date on the work that’s been done to my car. Definitely recommend this de good experience. Employees are always nice and friendly. They keep me up to date on the work that’s been done to my car. Definitely recommend this dealership to anyone that needs service done. Keep up the good work! More

Prompt, professional and friendly. I do not remember the name of my service rep but he was very good. I would highly recommend the service department name of my service rep but he was very good. I would highly recommend the service department More

Fastest service I've had I went in for an oil change and they told me they were going to do a tire rotation. They didn't point out the rotation was an additional charge. Let I went in for an oil change and they told me they were going to do a tire rotation. They didn't point out the rotation was an additional charge. Let the customer know ahead of time what the total will be. More

Always efficient, great at communication, and professional. I never have to wait long for service and always helpful when I ask a question or have a need. professional. I never have to wait long for service and always helpful when I ask a question or have a need. More

Organized, detailed, efficient, friendly I purchased my 2017 Jeep Renegade from this dealership, conveniently located in my neighborhood. This has been my best car purchase experience so far I purchased my 2017 Jeep Renegade from this dealership, conveniently located in my neighborhood. This has been my best car purchase experience so far. Since then, I have been taking it here for maintenance. Brian explained in detail what my Jeep needed and recommended services that were necessary since my Jeep is now 40 K mile. The service package they offer is very affordable and I have never encountered any issues with the maintenance. They excel in their costumer service, even during Covid 19. The facilities are clean, organized and the staff is friendly and costumer- service dedicated. I highly recommend this dealership for your purchase and service. More

I took my car in for regular service on a Friday. Not only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. T only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. They finished on time and even gave a small discount for the inconvenience. Bill was the guy in charge that day and he was fantastic. He was professional, outgoing and friendly, and never broke a sweat when the power went out. I will definitely go back for all my service needs. More

Great Service Service Rep was Brian Guest. Brain did an exceptional job explaining things needed for my vehicle since i had just past the 36,000 mileage mark. It n Service Rep was Brian Guest. Brain did an exceptional job explaining things needed for my vehicle since i had just past the 36,000 mileage mark. It needed some items to be sure it continues to perform as I expect it to do for some time to come. More

As always GREAT service Top notch service, Anthony Cagley always gets me checked in quickly and on my way in no time, he is excellent at communicating any issues and getting Top notch service, Anthony Cagley always gets me checked in quickly and on my way in no time, he is excellent at communicating any issues and getting them taking care of for me. The guys who do the work also deserve credit too. The team always gets my work done when promised and gives excellent recommendations regarding any issues. Keep up the excellent work! More

Great Service My service rep, Brian is wonderful. He is able to accommodate me, even on short notice. All of my vehicle service has been performed by Ferman and I My service rep, Brian is wonderful. He is able to accommodate me, even on short notice. All of my vehicle service has been performed by Ferman and I am very pleased with the results. More

Exceptional Customer Service! I was stranded with a car issue. I spoke to Bob Cooper who immediately calmed down my stress and let me know Ferman would take care of me and you did I was stranded with a car issue. I spoke to Bob Cooper who immediately calmed down my stress and let me know Ferman would take care of me and you did. Thank you, Bob! You are amazing. Armando - has such a pleasant personality and escorted me to the dealer with such appreciation he has a job he loves. Bill Clement - You are appreciated for your exceptional customer service and for making sure my car was properly evaluated and the repair was taken care of in such a timely manner. You all are so appreciated for taking my stress away from me and turning it around. Bill Clement, Rate a 10! Bob Cooper, Rate a 10! Armando, Rate a 10! They Care About the Customer! Thank you so much! Tami More