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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,067 Reviews

1,067 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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October 28, 2020

Well done. TOO ExpensiveEveryone was friendly and work Well done. TOO Expensive Everyone was friendly and work completed quickly.Wish my warranty had covered the repairs and services but all was completed More

by bonniebankrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 26, 2020

Ferman Chrysler's service department is definitely customer focused. That includes both the service advisors and service technicians. They are very attentive start to finish and the service is prompt. More

by npr8642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 26, 2020

Truck had several warning lights illuminated on dash and we brought it in for service. Service team was professional and communication was good during all stages of repair. Positive experience overall. More

by tjsjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 25, 2020

Chuck Henry was my service advisor and was great as always. I made a last minute appointment, they helped me without hesitation and got me in and out quickly. Thanks Chuck More

by hcolon27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 23, 2020

Very professional and flexible with compassionate and caring attitude and prompt response to my needs and concerns and ver timely efficient I also love the waiting area and appointment scheduling More

by hani3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 23, 2020

Prompt and HONEST service professionals. Very understanding and accommodating for my unique needs. I gladly drive past other dealers to come here! Nice to know a dealership cares about more than More

by Jeeptastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 12, 2020

my service provider was Anthony he was great he was very kind made sure I had a loner for the time they had my jeep. I bought my jeep from another dealership who I was very unhappy with how their customer s More

by clarry1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 12, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 07, 2020

William in service is an extraordinary service person, top shelf, customer first, great communication he keep us posted on the status, worked hard to make certain the warranty work was done on timely bas More

by Timothy.flanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William in the service department
Oct 08, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 07, 2020

Always professional very knowledgeable with the entire brand ,very trust worthy will go above and beyond what needs to be done Thank you Kevin Hojnaki More

by Kmwmdneuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hojnaki
Oct 07, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 04, 2020

This dealership is by far the best all around dealership I have been to. From the selection of cars to the service department. Very professional and friendly. This is why I choose to drive from Brooksvill More

by Fblickensdorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Sacco
Oct 05, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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