Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Dropped off my Jeep Cherokee Limited for oil/filter change and an issue with the stop/start system. My service advisor Anthony Cagley went above and beyond to get the issue resolved, keeping me informe change and an issue with the stop/start system. My service advisor Anthony Cagley went above and beyond to get the issue resolved, keeping me informed every step of the way. I appreciate Anthony, 1st class. Thank you! More

The appointment was easy to schedule on line and the dates available were within days. The service was handled by Brian guest who was great. dates available were within days. The service was handled by Brian guest who was great. More

I went in for service and out in less than a hour. They checked me in no problems with my appointment. Thanks for a good service experience. checked me in no problems with my appointment. Thanks for a good service experience. More

The online service set up and total time to complete my RAM 1500 Big Horn service was easy, on time and well managed. Thank you RAM 1500 Big Horn service was easy, on time and well managed. Thank you More

Kevin is awesome and always takes great care of you at the Ferman Service Team! Thank you for the great work and service. Happy New Year. the Ferman Service Team! Thank you for the great work and service. Happy New Year. More

The service representative was very nice and made sure my concerns were meet. Although the repair took a while due to the issue, I was given a loaner vehicle until the service was completed. concerns were meet. Although the repair took a while due to the issue, I was given a loaner vehicle until the service was completed. More

My first exposure to Ferman CDJR was a new 2013 Wrangler purchase. Sales was quick no hassle thanks to Mike Patrakis, definitely a 5 star gentleman. Service has always been friendly and courteous at every v purchase. Sales was quick no hassle thanks to Mike Patrakis, definitely a 5 star gentleman. Service has always been friendly and courteous at every visit, 5 star also. (I AM a satisfied customer, NOT a paid spokesperson!) More

I discovered an additional issue to be addressed and it. It only required me to wait an additional 30 minutes. I lwas a satisfied customer It only required me to wait an additional 30 minutes. I lwas a satisfied customer More

Anthony was super. He had the AC rechecked after I wad told it was a blower motor fan to find out why refridgerant was still leaking. Able to get work approved by ext warranty company. Above & beyond! told it was a blower motor fan to find out why refridgerant was still leaking. Able to get work approved by ext warranty company. Above & beyond! More

Anthony was very helpful with my first service visit. He ordered the necessary parts, arranged a loaner vehicle, and finished the work earlier than expected. If all my visits go as this one did, I will be a ordered the necessary parts, arranged a loaner vehicle, and finished the work earlier than expected. If all my visits go as this one did, I will be a very happy camper. Kathy Meyers (our sales representative) also assisted in the completion of this visit. While there, I stopped to say hello, and she jumped in to help without hesitation. Very well done. More