Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

The service department is excellent, and Anthony the client service rep is wonderful. Wait time is minimum. Coffee is always ready, and the TV is on. client service rep is wonderful. Wait time is minimum. Coffee is always ready, and the TV is on. More

Anthony does a great job with getting my vehicle in and out in a timely manner. The lounge area for waiting customers is very comfortable and convenient. out in a timely manner. The lounge area for waiting customers is very comfortable and convenient. More

Needed routine maintenance performed at 80k miles. Timing belt and other items needed replacement. No problems experienced after they finished. Kevin was great to work with. Timing belt and other items needed replacement. No problems experienced after they finished. Kevin was great to work with. More

Had an appt for my Oil Change but was in the area a while hr and 15 mins early, Chuck squeezed me in so I didn’t have to wait for my specific time without a hitch. In and out before my regular appt time woul hr and 15 mins early, Chuck squeezed me in so I didn’t have to wait for my specific time without a hitch. In and out before my regular appt time would’ve even started. More

Overall experience was outstanding. Chuck Henry the service rep who assisted me was exceptional. While being professional, he was understanding about my circumstances . I also appreciated the court service rep who assisted me was exceptional. While being professional, he was understanding about my circumstances . I also appreciated the courtesy pickup. More

Our service advisor Chuck Henry delivered as promised on both price and schedule. We find the entire staff at this location to be very professional and respectful. both price and schedule. We find the entire staff at this location to be very professional and respectful. More

Had to have the canopy on my Jeep Gladiator repaired. One of the arms was defective. Also had routine oil and tire rotation done. Brian had the guys repair and service the Gladiator at the same tim One of the arms was defective. Also had routine oil and tire rotation done. Brian had the guys repair and service the Gladiator at the same time. I was in and out within an hour. More

I had my Wrangler 2020 steering gear serviced per TSB this morning. This was my first visit to Ferman Wesley Chapel as I just purchased my Jeep recently. I cannot comment on the prices as my vehicle was this morning. This was my first visit to Ferman Wesley Chapel as I just purchased my Jeep recently. I cannot comment on the prices as my vehicle was under warranty. Overall, it was great experience, the services were done professionally and within the reasonable timeframe. This place is extremely busy and even though it may take up to a few days to schedule an appointment but it is worth it! The staff is nice and polite, there are free drinks and snacks available for customers. Very recommended!!! More

Brought mine and my daughters Jeeps in for a recall, Kevin Hojnacki my service advisor took wonderful care, always thoughtful, service was prompt always use Ferman for service trustworthy employees in s Kevin Hojnacki my service advisor took wonderful care, always thoughtful, service was prompt always use Ferman for service trustworthy employees in sales and service. More

This was my first time to Ferman and was reluctant having not had great experiences with auto service at dealership service departments. This dealer (Brian Guest was my service contact) determined what probl not had great experiences with auto service at dealership service departments. This dealer (Brian Guest was my service contact) determined what problem was, let me talk to technician that analyzed the problem, gave me an estimate and then fixed the problem at BELOW the estimated cost. I am one happy camper!! More