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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,056 Reviews

1,056 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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July 08, 2024

Got an appointment quickly and was allowed to drop off the Saturday before so we wouldn't have to take time off work. Oil change and tire rotation was done same day! More

by springhill_pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Jul 09, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 02, 2024

What a great experience with Brian Guest. Anthony and Bob were equally as helpful and professional. Parts came in quick and my truck was back to me in a day. What a great family atmosphere at More

by shandb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest, Bob Cooper, Anthony Cagley
Jul 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 29, 2024

Exceptional service whether buying or servicing a vehicle. Ready to help when you step through the door. More

by rosalie_shade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Brian, Mark, Keith Hannah (sales)
Jul 01, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 24, 2024

Awesome experience would recommend Ferman to anyone. They finished my Jeep early and the staff is very professional. More

by Brad1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 24, 2024

Good experience overall! The staff is attentive and supportive and services were done in good timing. More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 25, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 24, 2024

Recently relocated and could not be happier with the service at Ferman. Courteous, friendly, and efficient! I worked with Kevin and Brian and they were both very helpful and took the time to clearly More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Kevin from Service Dept. - 5 stars
Jun 25, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 22, 2024

Very competent and courteous staff, service completed in promised time, everything seems to be run very professionally and efficiently. More

by Mehmet Ozgul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Maxey
Jun 24, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 14, 2024

I was greeted by my agent and had my truck ready in a timely manner and the price was right for the work I had done More

by Gregorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lovely female service member
Jun 17, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 14, 2024

Service advisor rendered a high quality and professional attention to my concerns. Service was completed prior to expected without any appointment. More

by mijo_pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Stlvester
May 15, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 13, 2024

Every time I visit they are always on time, professional, efficient and friendly. The area is clean and comfortable. More

by Atomictube
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean from svc dept.
May 14, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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