Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

I thought something was wrong with my jeep, and I took it in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. More

The service department is very professional and courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still e courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still exists. More

The staff is very friendly but the price is really higher for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… More

The Staff, specifically Michael showed a courteous and professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. More

Awesome, clean, friendly, responsive, timely, Service department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. More

This was a very pricy repair. Brian was empathetic, professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted wit professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted with were professional also. More

Mixhael was awesome. My work was done expediently and efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me f efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me for over 1000. I will only have my work done at Ferman now. THANKS MICHAEL More

Neil Mendes was an excellent service advisor to deal with. He made sure my alignment issues and my replacement HID bulbs went in without issue. I was extremely thankful for his follow up and excellent with. He made sure my alignment issues and my replacement HID bulbs went in without issue. I was extremely thankful for his follow up and excellent communication. More

Service visit was excellent. Needed my 60k checkup. Brian maintained good communication with me throughout the process, walking through all the maintenance items even going out of his way to find me a 10% di maintained good communication with me throughout the process, walking through all the maintenance items even going out of his way to find me a 10% discount. Ron, the shuttle driver was also amazing. I had forgotten to give them the key to my wheel locks, and Ron made a special trip out to me just to pick it up. I can't rate the customer service experience any higher! Thanks everybody! More

I got my oil changed and tires rotated. Was in an out in the allotted time. Good service and will be back in the future. the allotted time. Good service and will be back in the future. More