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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,056 Reviews

1,056 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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August 06, 2024

I'm always very pleased with the service I get from Ferman Wesley Chapel. Checking in the vehicle is easy. Discussing necessary service is convenient and the amenities of the waiting room are very acce More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 07, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 03, 2024

Easy and quick to get in. Didnt wait too long for service to be completed. Everyone was super helpful and friendly. More

by bolts06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 29, 2024

Always courteous. Always on time and very helpful. Customers made to feel like staff actually want their business. More

by Patrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Jul 29, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 26, 2024

We actually came back to your dealership and find Brian and his team to be great. More

by silviaeatlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 29, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 26, 2024

Very nice and polite get You in and out and whatever else you need they help you get it done service manager very very nice and my service person Shawn is very very good at his job and respectful helps you w More

by barrypierce13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 29, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 24, 2024

My most recent visit with Ferman for service and my advisor Joseph was truly awesome. Took a few days but they seem to have fixed everything I knew about and a couple I didn't. Price turned out less th More

by TampaTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 25, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 22, 2024

The text feature is nice, and the service manager is very responsive. Facility is. Clean More

by rickwedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 23, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 22, 2024

Brian was great! Communication was excellent during service. Shuttle drivers were super! All around wonderful experience. More

by loritaylor4274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 23, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 15, 2024

Shaun and the team from drop-off to pick-up were very professional and the quality of care was exemplary. Kudos More

by tyronesweeney53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter & Shaun
Jul 16, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 12, 2024

The service department continues to exceed expectations in the way they treat folks and the quality of work that they accomplish. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 12, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!