Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

They accurately identified issues needing immediate repair. When after the repairs there were still issues, we brought the car in for check of the battery connections. It turned out after replacement repair. When after the repairs there were still issues, we brought the car in for check of the battery connections. It turned out after replacement of the batteries that we did under warranty outside the dealership, a reset of the computer modules was needed. They did not charge us for this second visit to reset the modules. This was much appreciated after doing some costly repairs just a couple days prior. More

The service department does a good job of communicating, correcting customer issues, in a timely manner. correcting customer issues, in a timely manner. More

Brian my service tech is awesome. He is very knowledgeable and takes care of all his customers. He is very knowledgeable and takes care of all his customers. More

Prompt and professional. We asked them to install some splash guards that we had purchased online and they still did that within the original timeframe of our original servic We asked them to install some splash guards that we had purchased online and they still did that within the original timeframe of our original service. They did a great job on both the service and the installation of the splash guards. More

Joesph M was fantastic answered all my questions. Got me my Jeep back when promised. Got me my Jeep back when promised. More

Truck AC was making a funny noise when truck was turned off. Tech was able to find the problem. Ordered new part and installed, AC system working great and not making any noise when truck is turned off. off. Tech was able to find the problem. Ordered new part and installed, AC system working great and not making any noise when truck is turned off. More

Great customer support and kept updated on timing and what services were needed to keep my vehicle running what services were needed to keep my vehicle running More

This was my first service visit/experience with this dealership and I'm looking forward to making this my dealership of choice. I am a huge auto enthusiast and very particular when it comes to my vehicl dealership and I'm looking forward to making this my dealership of choice. I am a huge auto enthusiast and very particular when it comes to my vehicles, and I felt this dealership's staff feels the same way, from service to sales. More

problem with multiple warning lights had to order parts to fix it and was fixed to fix it and was fixed More

I'm always very pleased with the service I get from Ferman Wesley Chapel. Checking in the vehicle is easy. Discussing necessary service is convenient and the amenities of the waiting room are very acce Ferman Wesley Chapel. Checking in the vehicle is easy. Discussing necessary service is convenient and the amenities of the waiting room are very acceptable. More