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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,066 Reviews
Call Service Center (813) 544-2933

1,066 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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July 28, 2022

I came in for a 4k service on my Dodge Challenger and it was done within an hour. I worked with Keith and the service was excellent as always at Ferman. More

by JOSE_MELCHOR_ROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Smith
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Jul 29, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 25, 2022

This is for the Lutz location: Bob Cooper said that he decides whether repairs on you car are worth their time even if it's under warranty. Sure hope nothing happens to cause an accident that needed repai More

by Dealership reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Cooper
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July 18, 2022

Great people and great service. service dept was very knowledgeable. I will definitely be coming back. Brian guest was super friendly and helpfully.. More

by Grover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian guest
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Jul 19, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 17, 2022

Referred a friend to them after buying a truck from them, they tried charging 4 grand more then the ferman in New Port Richey. My after purchase buy service was a terrible expeirance.. do your self a favor More

by Kennygregory3530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
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Jul 18, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Jul 18, 2022 -

Kennygregory3530 responded

I already did and the manger mike patrikis and rocco offered me a gas card or accessory at cost to change my review. Sorry not willing to comprimise my standards for a gas card.

July 14, 2022

Great people and good service. The price was very compatible for a dealership. I highly recommend. More

by thi_everton
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
GARY
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Jul 15, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 12, 2022

Always great service, ready when promised and no surprises. I never hesitate to recommend Ferman Wesley Chapel More

by DEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagely
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Jul 14, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 12, 2022

Gary was extremely helpful. Amazing customer service and was very knowledgeable. I will definitely be coming back. More

by Cw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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Jul 14, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 11, 2022

Excellent service very professional definitely recommend, thank you .............. recomedado absoluto, muy ben servicio al cliente. More

by Nidiaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jul 12, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 11, 2022

Wonderful experience for my service. Evan was fantastic, answered all my questions and kept me informed from beginning to end More

by dant2much4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
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Jul 12, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 11, 2022

They took great care of both my Jeeps. My 2020 Gladiator will need some extensive warranty work on the front end, they diagnosed and ordered parts. Will be ready soon! More

by Srayney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan in service
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Jul 12, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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