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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,066 Reviews

1,066 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 13, 2023

Very pleased with all aspects of the service department. Mark was knowledgeable, polite and very efficient. More

by SuziB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark (in Service Dept)
Apr 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 10, 2023

Another very positive service experience at Ferman. Great communication and timely attention to all details. More

by Jack Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2023

I appreciate the explanation Brian provided for the work needed on my Jeep. He was very thorough. More

by loveour2girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 08, 2023 -

loveour2girls responded

Great job!

April 04, 2023

The Ferman Service Department is the very best. ...all across the board. Thank you ver much! More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 03, 2023

Great group of people, very helpful and knowledgeable. Mark did a great job communicating via text. Thanks, Roxanne Steele More

by roxysteele494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 02, 2023

Great group of people from sales, financing and service to work with. John delivered what he promised and on time. More

by Coach.jimij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 31, 2023

Hector was very helpful and professional with my problem. Also the waiting area made the hour wait bearable. More

by Jhaager
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 30, 2023

Great service will be back as needed. Waiting area was very well maintained! Service dept was very efficient and friendly More

by mauimarine
Recommend Dealer
Yes
Employees Worked With
Don't remeber
Mar 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 26, 2023

Brian is always very helpful in his service. I was helped in a very timely manner! More

by kwblankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Mar 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 26, 2023

Brian the service advisor is awesome every time I bring in my wrangler. And he’s very knowledgeable to.keep up the great work. More

by Louieg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian at Wesley Chapel Jeep in service
Mar 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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