Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Anthony met me as soon as I drove in. He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service cent He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service center. He informed me of the progress and suggested that I consider buying tires. Inquired when the next tire sale would occur. Service was completed within 1 1/12 hours. My only disappointment was that the dealership had instituted a service charge for using a credit card. I initially booked the service online with a follow-up call from the dealership. In neither the online booking nor phone call was I informed of the extra charge. Anthony had to deliver the news. More

Joey was fantastic. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible. More

Very competent in assessing and fixing my Jeep Wagoneer, good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service app good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service appointment but once I got in everything was smooth! More

Professional and quick; I appreciate their quality of service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM More

From drop off to diagnosis to fixing the problem the process was very efficient and I was always kept informed. process was very efficient and I was always kept informed. More

Fastest oil change at a dealership I have ever experienced. My service advisor was amazing. experienced. My service advisor was amazing. More

I do think the services performed at the dealer are expensive. The reps are knowledgeable and polite. They seem to care about good service. expensive. The reps are knowledgeable and polite. They seem to care about good service. More

It was easy to make an appointment. Brian helped to break down and explain the services recommended. Brian helped to break down and explain the services recommended. More

Anthony was very helpful and fast! He also kept me informed as to the progress of the service of my mini van. He also kept me informed as to the progress of the service of my mini van. More

One of the best dear in town and very professional on service with the most knowledgeable technicians service with the most knowledgeable technicians More