Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Excellent, fast, effective, and efficient service from start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be. More

Emmett kept me apprised of the work and arranged for a ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too! ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too! More

The service department at Ferman CJDR always does a great job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work being performed and makes you aware of upcoming service items that might need to be addressed. More

This is an excellent facility from which to acquire a vehicle and have it regularly serviced. vehicle and have it regularly serviced. More

The service department team is always ready, willing, and able, to address my automotive needs. able, to address my automotive needs. More

The service advisors at Ferman Jeep are always knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularl knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularly throughout the service to answer all of my questions. He coordinated with the techs to accommodate some unusual requests I had. Marc was technically competent, but also very personable. I appreciate Marc and the whole Team at Ferman and look forward to bringing my business there in the future. More

Hector Alicea did a great Job! I will definitely recommend to friends and family. Keep up the great work!!!! I will definitely recommend to friends and family. Keep up the great work!!!! More

Everything was great! The tech that figured out the problem with my car also found that it was covered by Mopar!! Great job! The tech that figured out the problem with my car also found that it was covered by Mopar!! Great job! More

Great customer service and kept me up to date on the repairs. This is my 3rd time going to Dodge (not this dealership, first time) for the same repair. However the part needed to be ordered. Hoping thi repairs. This is my 3rd time going to Dodge (not this dealership, first time) for the same repair. However the part needed to be ordered. Hoping this dealership gets it right. More

Very pleased with all aspects of the service department. Mark was knowledgeable, polite and very efficient. Mark was knowledgeable, polite and very efficient. More