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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,065 Reviews

1,065 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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October 11, 2023

Great service and quality of being attentive. Clean and attention to details. Service Tech was great! More

by jsquare30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

Oct 12, 2023 -

jsquare30 responded

Thank you.

October 10, 2023

Dealership is clean with good amenities. Service staff is professional courteous and punctual. They work to get you in and out. More

by johnlgeronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 10, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 08, 2023

Staff very efficient and knowledgeable. Very pleasant and handles customer in a courteous manner. Will recommend this company always. More

by elsawinston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 09, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

Oct 09, 2023 -

elsawinston responded

Very good service.

October 04, 2023

Excellent and fast service every time I have visited (three times). Really appreciated the warranty repair of my windshield. More

by sjbillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 25, 2023

The dealership was clean and welcoming, and the service associate who helped me was friendly and knowledgeable! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Sep 25, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 18, 2023

I wanted to buy my car from this dealership but they didn't have the model I wanted. I purchased my vehicle at another dealership but decided to have its first service at Ferman. Even though I didn't pu More

by j.vanglahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 19, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 17, 2023

I have always had great service at this dealership. The service staff is very friendly and does a great job of explaining the cost. The wait times are always very good as well. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Sep 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 13, 2023

Great waiting area, and great communication with the service advisor but to expensive the service More

by vsoto21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Apuntez
Sep 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 01, 2023

Alberto (Beau) solved my problems and got us in and out quickly. Love the way they greet each vehicle to get the service started. Alberto was a delight to deal with. All problems solved on the first vis More

by philc744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto - Very professional and courteous.
Sep 06, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 01, 2023

I love how cleanly this location is and how nice the staff are. The guy, I believe his name is Hector, is always nice and always seems to find me a duck for my truck pond in the front and I really love More

by Jml324918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Sep 06, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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