Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Bob Cooper, the service manager, always provides me with EXCEPTIONAL guest service. His team all works together as well. It is a great environment at Ferman CJD. Thank you all for always treating me like fa EXCEPTIONAL guest service. His team all works together as well. It is a great environment at Ferman CJD. Thank you all for always treating me like family! More

Everyone is always friendly and helpful. My service advisor is knowledgeable and caring. He was able to get me back on the road quickly My service advisor is knowledgeable and caring. He was able to get me back on the road quickly More

This experience with the service department was great! Much better than my last visit. Beau was very knowledgeable and helpful!! I will definitely keep going to him when I bring my car in. Much better than my last visit. Beau was very knowledgeable and helpful!! I will definitely keep going to him when I bring my car in. More

My Jeep was purchased at this location and has always been serviced there. ANd I feel very at ease with having dependable dealer service. been serviced there. ANd I feel very at ease with having dependable dealer service. More

I'm greeted and treated with exceptional customer service on every Visit everyone is helpful and professional on every Visit everyone is helpful and professional More

Brian was extremely professional and very helpful. His recommendations were on point and definitely 100% appreciated! His recommendations were on point and definitely 100% appreciated! More

I had an issue that was direct from the factory. Although it was addressed by a dealership out-of-town while I was traveling, Ferman took my vehicle in and checked/addressed a couple of issues and g Although it was addressed by a dealership out-of-town while I was traveling, Ferman took my vehicle in and checked/addressed a couple of issues and got my vehicle back to me in a timely manner. Plus, I was given a detail and a tank of gas, just for my trouble! These issues had nothing to do with Ferman, but they wanted to make sure that I was happy with my new vehicle. You don't get that from just any dealership. More

I had a recall issue and they took care of the issue in a timely manner. The waiting area was very clean. timely manner. The waiting area was very clean. More

In fact, when I called to make an appointment to have my car’s oil changed for the first time, I was happy because I found an appointment soon, and when I arrived at the dealership, there was a good recepti car’s oil changed for the first time, I was happy because I found an appointment soon, and when I arrived at the dealership, there was a good reception. I did not wait for a long time and they told me it was ready. Thank you for the reception and the fast service More

Brian Guest has been Excellent so has the service Dept. The dealership is clean with good amenities! The dealership is clean with good amenities! More