Back

Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,065 Reviews

1,065 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Sort by
January 01, 2024

Ferman Cypress Creek is always a pleasure to work with especially Mark. Easy to make sn appointment. More

by Renedo1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cervone
Jan 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 30, 2023

Everything was great with the service provided on my jeep Gladiator. I would recommend service at this location. More

by jaymedina1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 18, 2023

Michael the service writer is awesome and so helpful. It makes my experience so much pleasurable. He goes above and beyond to help me. More

by danamduncan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service
Dec 18, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 18, 2023

Excellent service of my vehicle in timely manner. Keith Smith, service manager was very polite to explain all services needed for my vehicle. More

by DhiruSPatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Smith
Dec 18, 2023 -

DhiruSPatel responded

Excellent service.

December 18, 2023

Hector the service writer delivers amazing customer service and truly represents the dealership well. This also goes for all the staff involved in the identifying the issue that needed correcting. Th More

by scottvhechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Dec 19, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 15, 2023

I HAVE BEEN DEALING WITH THIS SERVICE CENTER FOR YEARS AND HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT IT More

by earline2849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GUEST AND CREW
Dec 15, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 14, 2023

Mark provided the most professional service and made the experience enjoyable. Rated a 10. All-Boxes-Checked. And looking forward to my next visit. Thank-You More

by Savion17sweenty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Dec 15, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 12, 2023

Excellent customer service, professional, compassionate, and caring makes you want to come back. highly recommend getting any veh serviced any Ferman in lutz fl. More

by grover3288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brain guest
Dec 13, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 11, 2023

Excellent customer service, professional, compassionate, and caring makes you want to come back again and agian More

by 3terrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 07, 2023

THESE PEOPLE ARE SCAM ARTISTS I had just recently bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it s More

by Dm100100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Soto
Dec 08, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

...
11
...