Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

As always, excellent and friendly service. I have always received excellent service from this dealer. However, I was disappointed to learn that no one ever told me about having a veteran discou I have always received excellent service from this dealer. However, I was disappointed to learn that no one ever told me about having a veteran discount. I have been having my car serviced at this dealership since I moved here almost four years ago. No one ever mentioned the veteran discount. On this trip my regular rep was out sick and someone else took care of me. He noticed the Marine cap I was wearing and said are you a veteran? I said yes and he said you are qualified to get our veteran discount. I have had two service reps in the last four years. Neither ever mentioned it. My previous rep is now the service manager. Since I have incurred some large repair and maintenance costs, I find this disappointing. More

Always top notch service at ferman Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to a Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to ask for him when I need my jeep serviced. Thank you Kevin. More

Service work Excellent experience from making appointment to completion of work. The service personnel called me to change the appointment time so they could conpl Excellent experience from making appointment to completion of work. The service personnel called me to change the appointment time so they could conplete the required work. More

outstanding Kevin is professional/knowledgeable/prompt and friendly and my appt time was honored to the minute. No needless suggestions for repairs/maintenance li Kevin is professional/knowledgeable/prompt and friendly and my appt time was honored to the minute. No needless suggestions for repairs/maintenance like many places when just wanting an oil change. More

Best service out there! Would highly recommend Ferman Chrysler's service department. They were able to diagnose the problem with my vehicle, explain it to me, and get it corr Would highly recommend Ferman Chrysler's service department. They were able to diagnose the problem with my vehicle, explain it to me, and get it corrected in a timely manner. Because the problem was under warranty and the fix took 3 days, I was also given a complimentary rental car. I had previously taken my jeep to another dealers service shop and the couldn't diagnose the issue, but the guys at Ferman did More

Jeep Serivce Great service by Mike Viers. Friendly and attentive, was in and out in under an hour. Would recommend Ferman to Friends, family and rate my visit a 1 Great service by Mike Viers. Friendly and attentive, was in and out in under an hour. Would recommend Ferman to Friends, family and rate my visit a 10. Matthew Greaux More

15 month check up I had an appointment for my 15 month check-up. Checked in and was told it would take about an hour. Forty minuets later the tech came into the loung I had an appointment for my 15 month check-up. Checked in and was told it would take about an hour. Forty minuets later the tech came into the lounge to let me know my Jeep was done. Everything was clean and checked and ready to go. The service lounge is comfortable, clean and offers a selection of drinks. More

Caring Sales, service and management experience has been nothing less than exceptional. I have purchased many cars from this dealership. They work hard to Sales, service and management experience has been nothing less than exceptional. I have purchased many cars from this dealership. They work hard to make sure every customer is very happy. More

Paint drivers side passenger door due to scratches. I kept putting off repair, to fix scratches, on the drivers passenger door because I thought it would cost too much. I inquired on the whim. I was sur I kept putting off repair, to fix scratches, on the drivers passenger door because I thought it would cost too much. I inquired on the whim. I was surprised by the very reasonable cost to repair, so I brought it in the next day to the Mobille Repair Unit. My eight year old Jeep looks like new again! More