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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,077 Reviews

1,077 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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May 31, 2017

Service Thomas was great! He provided me updates with my car as I waited. He maintained a professional approach and from the time I've dealt with him, he is More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
May 30, 2017

Excellent customer service Knowledge of vehicle. Timeliness of service. Overall courtesy. Integrity and honesty. Knowledge of product line and options. Fairness in discussing op More

by Need for speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 24, 2017

Awesome job I have never been in a dealership like this before! I was truly amazed! Awesome lay out! Very proficient. Staff was very friendly and helpful More

by Cuda ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
May 21, 2017

Oil Change and a tire rotation I've been working with Tom on all my Dodge Challenger maintenance, oil changes, tire rotation, new tires, etc... He always goes out of his way to fit More

by RAM77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bambard
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 21, 2017

Brian is great Brian always is a great service manager, listens and answers my questions and understands I have to call my husband first! He is always great to work More

by pattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian - don't know his last name
May 19, 2017

Quick Vehicle required manufacture recall work. I made an appointment and the vehicle work was completed within an hour time frame of my appointment time, w More

by Bub
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 16, 2017

Service on Chrysler 300C As always, the service experience here has been excellent. Brian Guest in Service has always been great to work with. I would go no where else. More

by oldhippie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 15, 2017

Great Service Stopped by with a problem with my new 2017 Picifica which I purchased in Maryland. The folks in the service department jumped right on the problem an More

by Harryhea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
paperwork is in Florida
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 15, 2017

Great job! I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. Th More

by Bob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest, Josh in Tires
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 15, 2017

You can count on Ferman to do the job right! 2006 Jeep flat bedded to Ferman for a no-start. Battery replaced. replaced upper brake light housing that was bad. I purchased the Jeep Commander n More

by Gregory Kornacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Bambard / 771
Sep 14, 2017 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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