Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

I had some problems with my vehicle and it was towed to the dealership and my service advisor Bo was on top of the problems and took care of all the problems with my van ! Outstanding customer service and the dealership and my service advisor Bo was on top of the problems and took care of all the problems with my van ! Outstanding customer service and service on my vehicle! Thank you Bo! More

Keeps appointment schedule. Appreciate frequent updates. Need vehicles in showroom that I’m interested in purchasing. Appreciate frequent updates. Need vehicles in showroom that I’m interested in purchasing. More

I purchased my last two vehicles here and felt we were treated professionally and fairly. One, was a used Durango. The second and most recent is a last call Challenger Scat Pack. Mark in the service depa treated professionally and fairly. One, was a used Durango. The second and most recent is a last call Challenger Scat Pack. Mark in the service department has been super. I will definitely go through him again! More

Service appointment was easy to make service advisor was very professional and kept me updated on all items related to my repair very professional and kept me updated on all items related to my repair More

Staff was efficient and courteous and I was in and out very quickly. The waiting area was very clean and neat. very quickly. The waiting area was very clean and neat. More

First oil change and tire rotate was performed timely and professionally. Hector was very informative and helpful. professionally. Hector was very informative and helpful. More

My 2023 Jeep Grand Cherokee needed an update on it's software due to a safety recall. Hector greeted me promptly and took care of not just the safety recall but the minor paint blemish that needed a goo software due to a safety recall. Hector greeted me promptly and took care of not just the safety recall but the minor paint blemish that needed a good buffing. Not only was he professional but provided a real personality that has seemed to faded away with many businesses today. Efficient, professional and friendly would sum up my last service appointment. Hector is a true asset to the Ferman team and truly delivered a 5 star customer experience! More

Oil change and brake fluid flush went off with out a hitch. Hector kept me informed of the progress of the service. hitch. Hector kept me informed of the progress of the service. More

The service and reception of the staff was very professional. The service provided by Ferman was prompt and of high quality. professional. The service provided by Ferman was prompt and of high quality. More

Brian in service helps make the service experience easier to navigate. He does a great job explaining everything. easier to navigate. He does a great job explaining everything. More