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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,065 Reviews

1,065 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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January 31, 2025

From drop off to diagnosis to fixing the problem the process was very efficient and I was always kept informed. More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
January 21, 2025

Fastest oil change at a dealership I have ever experienced. My service advisor was amazing. More

by JRock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 22, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 14, 2025

I do think the services performed at the dealer are expensive. The reps are knowledgeable and polite. They seem to care about good service. More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 12, 2025

It was easy to make an appointment. Brian helped to break down and explain the services recommended. More

by wensib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 13, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 11, 2025

Anthony was very helpful and fast! He also kept me informed as to the progress of the service of my mini van. More

by Goodboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Jan 13, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 05, 2025

One of the best dear in town and very professional on service with the most knowledgeable technicians More

by Eduardo_Muriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

Jan 06, 2025 -

Eduardo_Muriel responded

Best dear to have your jeep serviced the staff is very professional and they will always guide you in the right direction and will always explain everything to you and always up front

December 28, 2024

Brian and the team did a great job with the oil change in my jeep. Thanks! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 30, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 27, 2024

Joseph is really fantastic! I really like him a lot. Very kind, professional, and great communication. More

by Amsavard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in the service department. The sales person I bought it from no longer works there.
Dec 30, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 23, 2024

Great customer service. Joseph was super nice. Got my oil change and tire rotation done quickly More

by judib41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 26, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 21, 2024

Brian was very helpful and my service was completed in a timely fashion. Thank you Ferman team! More

by trutledge1106
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Dec 26, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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