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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,000 Reviews

3,000 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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December 21, 2024

I give a big thank you to the Ferman service team! Toni, my service advisor took great care of me once again. Thank you for all of the great service you give my entire family. I wish you all a very me More

by David Rutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 21, 2024

Excellent service. My car is functioning better than when I first bought it and it looks brand new. More

by mae79z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Zureck
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 21, 2024

The service department fell short of all expectations on the service of my new car More

by Dan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Deilkes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 19, 2024

All services were completed in a timely manner. The service manager provided me updates and status report regarding the completion and pickup time. Would recommend any service needs. More

by Jguzik6651
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 18, 2024

My only issues with the service department is the roll-n-lock cover they installed still doesn't work correctly after 3 warranty visits. Each time I'm told I'm told something different as to what the More

by cbrown64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know what we could do better in the future!

December 18, 2024

Everyone there was so helpful and so friendly, and the shuttle service to and from the dealership when needed was amazing as well. Would absolutely use again. More

by nogmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 18, 2024

This is the second time we've used this dealer and another light was on within 24 hours. They had my car for 2 weeks and when I called to fix the new break were not able to get me in for another 2 we More

by ealford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Deilkes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 18, 2024

Purchased our 3 vehicle here and had the worst experience per the salesman. I will never again from my family or others More

by jmwelch17
Recommend Dealer
No
Employees Worked With
Bogi Enkh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Browning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 18, 2024

Very satisfied with the work they did on my vehicle. Fixed my car in one day and got me a loaner vehicle. Also cleaned it while it was there. More

by vicky.drake121260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 16, 2024

Brought Camaro i for service as usual service provided was excellent. Tony was great and w3as able to complete service before I needed vehicle. More

by mitchell.lackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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