Back

Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,853 Reviews

2,853 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

Sort by
January 20, 2024

I bought my truck from this dealership back in 2016 and have always taken it for service there. I have never had a problem up until now. At this visit I was constantly lied to, terrible communication, and More

by SCANDELOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
Jan 22, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 20, 2024

I had to call to see if my Truck was ready it was ready the day before nobody bothered to call More

by aldesonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 22, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve you in the future.

January 17, 2024

Tony always provides great customer service at FERMAN of Tarpon Springs ..I am always satisfied More

by Lisamustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

Ferman analyzed the problem on my car quickly and made the necessary repairs. The service personnel were courteous and efficient. Since we were traveling from out of state it was imperative that the wor More

by Contester1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

I called them on January 15, 2023 to ask if my 2021 Chevy Colorado was still under warranty because I was having a problem with the pump that squirts water onto the windshield. It stopped working I still had More

by tpchrist
Recommend Dealer
No
Employees Worked With
Steve Kikta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 17, 2024

Our salesman Grant did an amazing job with us. The Volvo group also help coordinate all our concerns and process More

by apappas67
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

I would like to commend you on the outstanding workmanship performed on my vehicle. It looks great and I am very happy. Bill in the collision kept me up to date as to its progress. You have a very More

by trmusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

It was a great service thank you so much for everything chevrolet Dealership of Trapon Springs FL. More

by correa.orlando15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

Always great service, kudos to those behind the service that I don't meet, thanks. More

by jerryrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

Come in at appt time,excellent serviceand cleanliness, heads up mechanic found a unnoticed problem thanks for that ! More

by bweatherholt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

...
43
...